Virgin Mobile |
| United States, California |
|
|
Consumer reviews about Virgin Mobile |
|
classygirl00
|
Dec 19, 2011
|
Total rip off
hbgguy11 you're an idiot. The service sucks and delt with the same issues as this person as. Bottom line, I don't recommend this company to anyone. They are liars, thieves, give you the run around and so on.
|
|
forgetaboutVM
|
Feb 21, 2012
|
constant problems with cust serv, web site, devices
You think you have problems with Virgin Mobile how about this: I purchased a $300.00 which simple will not receive phone calls in my home area which is listed as BEST COVERAGE. also my attempts to make phone calls from this same area is met by repeated dropped calls. Tech support says they will escalate however they never get back to me and close these mutiple trouble tickets without a word. I am stuck with a $300 nice looking paper weight.
|
|
jipster
|
Mar 31, 2012
|
constant problems with cust serv, web site, devices
I just contacted their customer service about the Assurance Wireless phone I have. The battery will not hold a charge. The customer service representative told me they could send me out a new phone and charger, but I would have to put the old battery from my old phone in the new phone. So, pretty much I will getting a spanking new pretty phone, from which I will have same problems as the old one, because a new battery will not come with the New Phone, this is a huge OXYMORON. Worst part of all this, the customer service representative did not get what I was trying to explain to her. Come on people, wake the hell up. What good is a new phone to me, if I have to use the old battery, which don't work in the first place.
|
|
missyvee00
|
Apr 3, 2012
|
terrible customer service
omg this is happening to me today! they are telling me the same thing and its annoying. they said once i sent the information in they would turn my phone on. i cant believe they didnt credit you back! ill be sure to complain some more for u!
|
|
Previous 1 Next |
|
|
