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VersaCheck

United States, Colorado

Consumer reviews about VersaCheck

MMM3
Feb 9, 2012

expiration with no notice

I am also beginning to think versa check & gvalidate are a scam after going through a very similar situation. No Notices were received by us that the magnetic ink for our printer was no longer available. After ordering a new printer from versa check & updating the software we received a notice when we signed on to versa check that we had 10 days to comply with gvalidate or our checks would print "VOID" on them - great!!!
Calling Versa Check's telephone number posted on all their literature & website is a waste of time. The call answers with music playing. An email to them results in a call back during non-business hours which makes me believe the customer service reps are probably in Pakistan.
Not a very business friendly company to deal with. I never had a previous problem using versa check over the last 13 years. I think the company probably changed hands during the last year or so - bummer.

joeptax
Dec 14, 2017

Destroyer ink

I bought 3 972A micr cartridges from versacheck in October. Literally within hours of installing one of the cartridges, my printer malfunctioned with a serious print problem. I had warranty techs and servicemen work on the printer 3 times over the course of 3 months, as parts were delivered time and again. They replaced every part, to no avail. Office Depot very generously volunteered to replace the printer. Thinking that in no way could these "New" micr cartridges be responsible, I loaded them again into my new printer. Literally from one page print to the next, within a course of minutes, the printer malfunctioned with "Exactly" the same print errors. Versacheck was unconcerned, said they weren't responsible if their product damaged a printer, and that they had no supervisor "who was interested in speaking with me." These printers were over $700.00 each, not cheapies.

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