Verizon FIOS |
| United States |
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Consumer reviews about Verizon FIOS |
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Patrick703
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Dec 10, 2011
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Never order FIOS service!
If you are trying to get Verizon FiOS please be advised to ALL aspects of your contract details in Writing before installing anything. After 12 phone calls in attempting this monstrous feat, I could not get my detailed of my contract. I was verbally promised an incredible FiOS triple play offers but, could not get a detailed description of the order in writing. I only got a general letter showing some of the costs agreed and to wait until my first bill arrives. Unfortunately, that would put me beyond the 30 day grace period.
All Government websites including: FCC http://www.fcc.gov/guides/getting-broadband & FTC http://www.ftc.gov/bcp/edu/pubs/consumer/tech/tec17.shtm advise and request this. I decided to cancel my order and stay with Comcast. I never had any problems concerning my bill with Comcast. I wasn’t even left wondering why. After reading all the complaints – IT’S OBVIOUS!
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90days
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Feb 15, 2013
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avoid any business with them!
I will never recommend this company to anyone! I submitted to their services bu I will never recommend his company to anyone! It is pure fraudulence, they promised me high quality service after I made a contact and paid for heir services I never received such service. Now I think that this company just scammed me out of money! Beware and better avoid any deals with them!
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phd
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Mar 7, 2013
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poor service
I used this company for a while. I was absolutely satisfied with their services until they started a new program. During this program I was overcharged many times for nothing and they never provided services as promised. Tried to get a refund from them but it was absolutely useless - they never even provided a customer support service.
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