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Velaire

United States

Consumer reviews about Velaire

milady
Sep 18, 2018

they'll charge you $90 a month and you won't know

They send an ad on facebook to try a sample of their cream for 4.98 shipping. You click "terms and conditions." Who reads this legalese? Come to find out when you get your credit card bill you've been charged 89.00. You call them. You find out that in the "terms and conditions" you agreed that if you do not notify them to cancel within 14 days of ordering (not receipt of the half-ounce jar) you are signed up for $95 a month subscription to this product. DO NOT FALL FOR IT.

milady
Sep 18, 2018

additional info on Velaire

I talked to them. The person said, no I cannot return the product. I called my credit card company. They said they cannot remove the first $89 but they will not accept further charges from them. I called Velaire back. They said ok, my subscription is canceled. The credit card person said he himself gets calls on this type of thing every day, not only about Velaire, about numerous similar scams. My daughter told me, it's already a known thing. So please everybody, do not order samples of cosmetics. .

martalefave7777
Nov 18, 2018

Velaire Scam

I ordered samples via the Mark Levin Radio Show on ad in their site. Mark Levin is completely ethical, but does not realize he is advertising for Velaire, a very unethical company. I ordered samples on this site and paid $4.95 and $3.95 for them. Next thing I knew I had a charge on my bank account of $89.71, apparently a monthly recurring charge!! I called them, and they told me they do not sell samples and could only cancel future shipments. I am working with my bank on dispute on this charge. I never noticed anything on the site that indicated I would e signing up for this...the writing must have been tiny, or put in a ton of writing where they know people do not notice this. I am in the personal care industry, and cannot believe that scams like this come from this company.
What a shame! PLEASE DO NOT FALL FOR THIS SCAM LIKE I DID.

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