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uwdress.com

China

Consumer reviews about uwdress.com

weddingyear
Jul 5, 2016

WARNING, DO NOT BUY FROM THIS COPANY

Please do not order anything from this company. The dress I ordered is completely unwearable. Broken zipper, crooked arm holes, built in bra up to my neck. Worse, they will not give me their return address. They require pictures of me in the dress,(not going to happen) a quote for shipping back to China, (on my dime) and then possibly, maybe, they will give me the return address, at which point they will subtract 48.00 for shipping costs from my refund. It cost them $22.00 to ship, I paid $24.00
The matter has now been taken up with my credit card company. I filed a dispute!

momthatkicks
Aug 10, 2017

BEWARE WHEN ORDERING FROM THIS COMPANY AND THEIR RETURN POLICY!!!

ordered a mother of the bride dress for my daughter's wedding for $79.99 plus $20 shipping. I received the dress and the bra in the dress was way high on my chest. When I inquired, I was told I ordered the wrong size when the dress fit perfectly except for the bra. I was told I could take it to a seamstress to have the bra removed but would need to pay for this. I decided to send the dress back. However I was told that they would deduct the the shipping cost it would have been of original price and I would be responsible for the return shipping as well. When I took the item to be shipped back it was going to cost over $75. I let Uwdress know of this price to return the dress and they offered to refund me $30 only and told sell the dress on eBay or somewhere to redeem rest of my money. BEWARE WHEN ORDERING FROM THIS COMPANY AND THEIR RETURN POLICY!!!

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