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United Part Supply

United States, Florida

Consumer reviews about United Part Supply

Welder dude
Jan 30, 2012

didn't ship as promised, overcharged

Rotten company. sent a different part than was advertised. Charged a 50% restocking fee, credited my card for half then sent me to collections for the amount again.

AimeeP
Mar 6, 2018

Intentionally selling wrong parts

Our technician, an expert in HVAC and refrigeration for 27 years and who has a reputation for integrity and competency was told the part needed for our client's unit was obsolete and yet the part was still sent and when it was received and discovered to be the WRONG part, United Part Supply refused to return the part. When entering the part number on United Supply's website for the York Unit part number 031-01212-000 their system returns part number Z6-031-01212-000-32YW labeled "control board" but when the part arrives, it is clearly, NOT the correct part and even though the part is WRONG and never installed, the company refuses to accept returns or refund the part. The "Parts Manager" A.K.A. John Miller called me after receiving my request for a refund today and it was immediately clear by his hostile and condescending tone, he had no intention of helping us find a solution to our problem and he promptly hung up on me. This company has an F rating from the Better Business Bureau and it is abundantly clear from the multiple negative reviews regarding what appears to be a pattern of outright fraud and essentially, extorting consumers is intentional. I would encourage everyone defrauded and victimized by this company to take any legal action available in your state. These people must be stopped.

Soundrepairservice
May 16, 2018

Don't even think of ordering a part from them.

I ordered a part in February and I never arrived. They told me one B.S. story after another for two months why it didn't show and then I was done even listening and demanded a refund of 1200 dollars for two more months and the B.S. just got worse, They are a interstate fraud criminal organization, it is that simple DO NOT DO ANY BUSINESS WITH THIS COMPANY.

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