United Airlines |
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Consumer reviews about United Airlines |
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Ellen67
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Dec 10, 2011
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Very dissatisfied with United Airlines service
When comparing prices of flights with different airlines, always review their checked bag policy. The cheaper flight may end up costing more once you include the bag fees. If theses fees are not listed, you should file a claim with the airline or bank for a refund.
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George Anderio
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Dec 20, 2011
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Bad service
i traveled once in the airline and my wife Sara couldn't go to the bathroom since the door was jammed and the flight attendant couldnt open the lock. It was a kidney wrecking experience for her.
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estacier milligan
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Mar 3, 2012
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Incompetent staff refused to refund fully-refundable ticket
On december 21st 2011 i purchased a ticket from atlanta GA to milwaukee WI through united airlines. I ended up missing the flight but immediately asked for a refund at the ticket counter since it was within the 24 hours time frame that i was told i could request a full refund in. The ticket counter claimed to have made the reund request for me and instructed me to wait for a check that would be sent to my physical address. 3 months later and nothing When i called United what i got was someone was the usual asian person who can barely understand or speak english she acted frustrated with me even calling her and said that i should hjust email united because they dont have a refunds department anymore and all refund request are handled online. So i emailed united after ignoring my emails for weeks they finally got back to me to tell me that there is no refund and that i had already used my credit. I never recieved my refund and now it seems no one can help me there is no customer service i have emailed and emailed and emailed and nothing happens.
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Peter2020
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Apr 3, 2012
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charged me extra $200 and lied about return
They've charged me two times (first time due to an error) and said the extra charge ($200) would be returned to me by midnight same day. It's been three days now and nothing was refunded. I called them and they said it's going to take 3 weeks minimum. What the hell?
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