transfer policy

Want to ask..has a anyone called mary clark at the halifax bank? She is manager at the halifax bank 29 frith street W1D 5 LG london..is that true??

I have friend wan to transfer to me via halifax. His money into deposit cerrifikat. Butami as a beneficiary have to fee paymwnt cost?? Is that true? Halifax policy??

After that must to sent back my slip payment n form fund trransfer via email

Hope i get answer as soon as possible

Thank you your cooperation