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Consumer reviews about tmart.com

Mar 31, 2012

never received my order

I placed an order with them and never received anything. E-mailed them a few times but no answer.

Tomas S
Mar 31, 2012

fraudulent website, no item recieved

This website is fraudulent, don't buy there! I made a purchase but I never received what I paid for. No response on e-mails. Don't waste your money!

May 30, 2012

I received my order in about 25 days

They claim they deliver in 1-2 days.Well.. guess what, I received my order in about 25 days. My order also looked like it has been used!

no beard
May 31, 2012

unsafe and unsecure place

This website is not safe and secure! Once I gave them my information and anyone can get it, their employees are using it, I found it several times. No chance to change anything, well or I don't know how.
People beware and better stay away from them!

Sherry yee
Jun 2, 2012

Tmart.com is a Scam. Unsecure website

Tmart.com emplyees used my credit card billing information for their own benefits , they sent me an email virus when I complaint Tmart.com is not a safe secured website.
they did not deliver my order and they refused to refund my money. I put a stop and I disputed the charges with paypal and my credit card . this is how i got my money back , I would have lost my money if i did not do that

Jun 8, 2012

Tmart.com is a scam

I decided to test their service and ordered 3 cheap caps. They sent me an e-mail stating they are out of stock but they'll charge my card anyway and it will be refunded in 15 days if the order is not shipped. Beware of this scam!

Jun 8, 2012

Just a usual scam!

I ordered some cheap stuff off of them, to test the service. But received an email stating they don’t have neither of those products at the moment, but they will charge me anyway for when they will receive the products, they will ship them. I decided to cancel the orders, but never heard back from them! Avoid them, people!

Jun 12, 2012


I made a big mistake when I used TMART.COM to order an item that I never received. TMART refused to refund my money . I had to put a stop on my credit card payment for TMART, this is how I got my money back. and I posted a negative feedback. then I recognized that TMART.COM is not secure and is not a safe website when I found out that tmart.com employees are using my billing information anyway they want.
And i received a fishing email virus from TMART.COM as a retaliation (pretending to be an email from paypal)..
I am looking to join a class action lawsuit against Tmart.com

Border Line
Jun 20, 2012

Sent me wrong product, won't replace it.

I ordered a battery charger of 9volt, AAA, AA Ni-MH. I received a 9 volt ONLY charger instead.
I called them and explained the problem. Instead of offering me to send the right product and make a refund, they told me to “try to use this one”. I still don’t understand how this can be done.

Jan 10, 2013

unreliable company with no customer service

This company has poor customer support service, they don't respond on mails and call and ignore all questions. This is not really good especially if there is a problem. Beware and better find more reliable company!

Feb 1, 2013

no delivery

Do not buy from tmart.com!!! I placed an order about three month ago and I paid for the express delivery which supposed to be in 2 working days but until now I received nothing! This company just took my money and never send me my purchase!

Feb 12, 2013

send me wrong order and never made an exchange!

I placed an order on their website more that month ago. I received a wrong item and I send it back and claimed for an exchange. I never received anything else from them and no refund also. I tried to contact their support service but it seems that they don't have one!

Dora Rose
Feb 14, 2013

unreliable seller

Beware and do not buy from this seller, it is total fraud! I purchased an indoor helicopter from them and received just a cheap Chinese junk which was damaged and didn't work. I send it back and claimed for a refund but all my claims were ignored and item was never exchanged. Beware and better avoid any business with this seller!

Feb 16, 2013

sold me wrong item, no refund!

TMART.COM sold me wrong item. I received something absolutely different from what was on their website and I send it back. They never replied to me and never send me another item. Beware and better do not buy from them!

Feb 26, 2013

Tmart -Happy shopping experience

There were a lot of bad reviews for tmart and I didnt realize it until I had already ordered my item. But there service was perfect for me. I paid extra for it to arrive early and it arrived in time! Great store

Mar 21, 2013

no order received, no customer support service

I purchased sporting merchandise from this company and I was highly disappointed with their services. First of all I haven't receive purchased items and my order was totally ignored but my card was overcharged. I received no support service when I tried to contact them and now I think this is just another fraudulence which must be avoided!

Apr 11, 2013

no complain Great online store

no complain Great online store: wide selection of goods, low prices
I have placed 3 orders so far for multiple things and gadgets from very different product groups, to be precise - 42 different items. Two orders are complete now and I have a very positive buyer experience: everything arrived safe, all gears correspond to their descriptions and of a good quality.
Will buy again (new order is under consideration) and, definitely, I would recommend the tmart.com to other buyers."

May 23, 2013

Tmart DealExtreme made in china

tmart and Dealextreme are from Hong Kong, China suppliers, the price has always been to their advantage, they also have a very similar marketing model.
Why are the Prices so Competitive?
Price is the key for shopping plan and also the first factor that most customers concerned. I notice that there are three reasons why Dealextreme.com and tmart has lower price: they keep small inventory, making purchase orders on a daily basis and contacting all suppliers for the latest supply status multiple times each day. Plus, their warehouse is literally next to the shipping carrier. So now, I don’t need to doubt if the product is not so good for its lower price.
In complaintboard.com, I found that there are some complaints on the shipping issues, some complaint that the arrival items are defective; some other issued a scam…. Nearly all of the posts are related with the shipping. So, if they can solve the problem of the delivery time ,tmart maybe a great site

Jun 11, 2013

Tmart is fraud

If tmart employees stop posing as customers to post positive reviews, only then I may reconsider my opinion about Tmart.com.
Don't we all hate it when someone like Tmart treats us as stupid and try to trick us !!
Untill then, my opinion about Tmart.com remains Tmart.com is a fraud.
I advise you all to stay away

scammed by Tmart
Oct 18, 2013

Tmart is a Scammer

Tmart sucks...took my money and then told me they didn't have what i ordered. Took over 1 month to get my credit card refunded. These guys are scam artists from Hong Kong and they don't have anything in USA, but they still take your money. They use a location in USA as a transit , All the items you ordered as USA items are shipped to USA in one whole sale package containing all the USA orders from Hong Kong and each item is ready labled as if it is shipped from usa (this is why your initial traking number provided by Tmart does not work and this explaine the shipping delay of the items shipped from USA) Then here in the States they open the Wholesale package from Hong Kong and they empty it in the USPS To make you think that those packages are shipped from USA. when in fact they are shipped from China . STAY AWAY FROM THESE CHINESE THIEFS!

Mar 19, 2014

scam sold me damaged items

Theses scam artist sold me cheap brocken items. And promised me they would send a resend label liars.Now I'm stuck paying for reship fees! Not cool what a waste of money. This ppl need to go to jail.I'm thinking about contacting the faud department! Stay away from these idiots!!!!

d kaderbek
Jun 23, 2015

dash cam

I ordered a dash cam from Tmart. I received the item in a used condition, screen scratched up like a two year old cell phone, case showed signs of wear and tear, when I contacted Tmart that it was impossible that I received a used item. they wanted pictures of the item which I sent. was then advised that they would give me points off my next purchase. very hard to deal with this company.

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