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Tidebuy

United Kingdom

Consumer reviews about Tidebuy

irclim
Dec 14, 2011

Dress quality

I was not satisfied with the dress I received. It did not match the picture in the catalog - wrong fabric, poor workmanship, etc... According to the company's return policy, I had to submit the pictures in order to get a refund. I did a photo session and e-mailed them the pictures with explanation of the reasons why I am not pleased with the dress.
This is the response I got:
"You look really beautiful in that dress. Since you've already got that dress and it fits you very well, would you please take it?"

THEY think it fits me well. I don't.
I started a dispute through PayPal, but it was denied.
So, they are not going to refund me $173 for the dress I cannot wear.
Please, stay away from these bunch of liars and tell all your friends to never shop with them.

zerituen kebed
Dec 14, 2011

Dress quality

Well well! After lot of researching I found tidebuy website. It looks good and very cheap which is round my budget. Furthermore, I was reading the customer reviews. A little bit scared but ignore because I love this wedding dress.
As they said it came on time. I am very exciting. I gathered everybody. When I opened I am really socked. I cannot even talk for 10 mints. Once the pack open, as the embroidery and some of decoration not done properly it fallen down to the floor. Addition to this, the stitches not done properly, when I sit down and change the position it made sound like something tear. The description said it is taffeta but I got satin plus very poor quality.
I tried to contact them. I wrote a lot of e-mail nothing. Refund and exchange forget it. Forget it. You cannot get your money. The any answer you can get the system respond you e-mail. What a scam sit. Somebody please do something.
What can I say? It is a disaster. Very very disappointed. Please don’t even think to do something even if you love it.

tidebuy
Dec 20, 2011

Dress quality

Dear Customer,
We are terribly sorry for the inconvenience you have experienced while shopping with us. Please post your full order number so that we can investigate your case further and offer solutions.

Regards
www.tidebuy.com

Fernanda SP
Dec 28, 2011

Dress quality

I ordered my wedding dress at Tidebuy.com and I'm really satisfied with the service and the product. First of all, it was really grateful to be able to trace my dress all the way by the Tidebuy's and TNT's websites, so I could know exactly the status of my order. Second, the shipping was really fast: it took less than 1 month from the day bought it to the day I received it. Third, however I was a bit hesitating about the product quality, now I see I had no reason: the dress design is absolutely the same as the picture and the size I took fit almost perfect to me. The only thing I didn't like very much was the embroidery, because they used some material I'm not very found of, but, for me, it's a tiny detail which I'm going to fix it myself. I think when you buy a dress or other clothes online, you have to know that it is made in a standard size and it probably won't fit perfectly to you. It's absolutey normal to have to make the hem of the dress or to change one thing or another. I guess what makes the dress impeccable is the personal touch you give to it.

louise munro
Jan 3, 2012

Dress quality

I ordered my daughter prom dress start of october still not had it iv emailed them etc & they sent me a tracking no but can not even get on that now iv put a complaint in the the company & paypal . Not Happy

louise munro
Jan 3, 2012

Dress quality

we ordered & payed for my daughters prom dress in october & still not come iv emailed them & they sent me a tracking no & that said it was at coventry the start of december( i can not get on to that web site now lol )i only live in solihull so why its taken 5 wks ? i been emailing them etc .I just want a refund so iv asked the company & paypal NOT HAPPY with the service at all we will just see how long i will wait for a refund ?

alicealice
Jan 5, 2012

Dress quality

Your experience is really terrible. Maybe next time, you should pay more atention to it.
I have a wedding dress of white simple style from Peridress! They made and sent it to me after promised days! It looks amazing! Very good fabric and exquisite seaming handwork! I am in love with it! Thanks for Peridress’s dress and their best price!

AnissaT
Mar 24, 2012

Dress quality

Sadly, I too, am a Tidebuy victim. I ordered a wedding dress from them and finally received it in the mail. It looks nothing like the photo- and my emails were not answered in regards to measurements or personal changes (I did not want a lace up back, I just wanted a zipper). Thank God I didn't put any faith into the company as I did some research prior to my order. I read good and bad reviews- so ordering this as my last ditch effort because I figured I could spruce it up on my own if I didn't find something else, was not a complete loss. The vintage "embellishments" consisted of 6 or so giant silver sequins with silver beads in the middle. Yeah. That's it. It looked like it was from the Dollar Store. Seriously, I made better dresses in Home Ec in high school. There's loose threads, and a wide chunky generic cut to the dress (like that of the neckline to a mu mu)
I will donate this dress because I don't care to deal with the process of sending it back. I've read it's a nightmare. I'd rather post my experience, vent through words to help someone else. I did, however, find my wedding dress on another site. It is on Oncewed, here you can get used or never worn dresses at a fraction of the c

AnissaT
Mar 24, 2012

Dress quality

Sorry. The cost. My dress came from a real shop by a real designer and I spoke to the owner over the phone and paid with PayPal. It was very inexpensive and safer. Not to mention, quality.
Don't buy Tidebuy. The quality makes me laugh. And I can't figure out why all the weird numbers and signs in my above post. Hmmm

moliver
May 1, 2012

Gown Not Received

We ordered my daughter's prom gown several weeks in advance of the event. The week of prom we were scrambling to borrow a gown from her boyfriend's sister and I spent a good deal of time making alterations so that she would have a gown for her senior prom. Prom was last weekend and the gown still has not yet arrived. The emails that I received in response to my complaint were a total joke. If I wasn't feeling so sorry for my daughter and frustrated I would have been laughing hysterically at their "customer service" responses.
Filed a dispute with my credit card and I am considering filing charges with my state's attorney general and the better business bureau.
DO NOT PURCHASE ANYTHING FROM TIDEBUY

juliliy
Jun 28, 2013

tidebuy reviews

i am happy with tidebuy. received my dress, with minor problem , zipper , receive 5$ coupon and 5 $ discount.
thnks tidebuy.

nancybe
Jun 28, 2013

tidebuy reviews GOOD! service

service is nice 1 , I love my dress. received on time , tidebuy reviews GOOd!

nancybe
Jun 28, 2013

tidebuy ! NICE !

In all honesty, when I used TB Dress I found it to be an excellent option. I was able to purchase a few different items here such as dresses for my bridesmaid and maid of honor dresses. They were shipped within a few weeks – as I had over a dozen dresses – one for almost all occasion for my wedding party as well as a few for myself. The quality of each and every dress I received was just amazing and I absolutely loved the fact I got amazing prices for my dresses. No complaints from me, I loved this company!

JANEearo
Jun 28, 2013

tidebuy cheap !

order several time from tidebuy , this time is invited to say something objective to tidebuy . Let me tell you the real tidebuy experience . it is good with me . the prior reason i choose tidebuy, one of my friend recommend me its less price. finally i am not letting down
cheers tidebuy buyers !

nrodoe
Jul 3, 2013

tidebuy reviews ! Nice

ordered one dress , i am happy with my experience with tudebuy. it should have taken me 1800 $ to get that dress, from tidebuy , 180 $ i , receive it with satisfaction.

Thnks a lot tidebuy

bellyW
Jul 4, 2013

tidebuy low-price !

Sorry the cost here is very low, and i think tidebuy is a place where you could shop some items at very low prices , the quality is not bad for me it is so .

Fernanda SP
Jul 4, 2013

tidebuy is good

I ordered my wedding dress at Tidebuy.com and I'm really satisfied with the service and the product. First of all, it was really grateful to be able to trace my dress all the way by the Tidebuy's and TNT's websites, so I could know exactly the status of my order. Second, the shipping was really fast: it took less than 1 month from the day bought it to the day I received it. Third, however I was a bit hesitating about the product quality, now I see I had no reason: the dress design is absolutely the same as the picture and the size I took fit almost perfect to me. The only thing I didn't like very much was the embroidery, because they used some material I'm not very found of, but, for me, it's a tiny detail which I'm going to fix it myself. I think when you buy a dress or other clothes online, you have to know that it is made in a standard size and it probably won't fit perfectly to you. It's absolutey normal to have to make the hem of the dress or to change one thing or another. I guess what makes the dress impeccable is the personal touch you give to it.

Lolisa
Jul 8, 2013

Thnks to Tidebuy guys!

I should say that i appreciate tidebuy's dress which brighted my bid event . I become the most shining star that day.Thnks to tidebuy .My experience is nice with them.

peth
Dec 31, 2013

useless company

Ordered a couples outfit in the first week of december and paid a ridiculous amount for postage to ensure I received it in time for xmas. I followed it up with them on numerous occasions to ehich the reply was "I'll check with the guys and ensure that you receive it in time"

Received an email on xmas saying that they sold out of one item and would I like to pick another. This I find a ridiculous question about a couples outfit. I requested a refund and received an email back "strongly suggesting" me to just take a partial order.

Do not trust these people!

siti lutfiah
Jun 17, 2014

VERY GOOD TIDEBUY

Bought my wedding dress from TIDEBUY.... it was amazing! same as the picture~ I love it, Thanks to tidebuy~

leonhogue
Dec 19, 2016

MR LEON HOGUE

TWO WORDS -MONEY BACK TO ME///// 65.DOLLARS

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