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Therma Tru

United States, Ohio, Maumee

Consumer reviews about Therma Tru

Miom
Sep 18, 2013

Therma Tru

800-843-7628
1750 Indian Wood Circle, United States, Ohio, Maumee

Did not honor the warranty


Therma Tru have installed a door that I had puchased from them last year, and already this winter I had problems with it. It cracked allowing the cold air to come in to the house, which made the warm go away, and it was quite freezing that my daughters had to be dressed in street clothes to keep themselves warm. I contacted the company, and they said that I no longer can use the warranty, sicne their policy had changed.
It is a scam! I was specifically told that no matter what I can call them in three years and I would still be able to use the warranty! It has been a year and I am already scammed!

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