Log inRegister
Add a Review

The Neon Factory

United States

Consumer reviews about The Neon Factory

webber
Feb 7, 2013

too good to be true

Do not buy from The Neon Factory - all their prices and offers are too good to be true! I placed an order on their website and I paid straight away but in 5 weeks I received nothing from them. Their customer support service doesn't exist, I found it when I tried to contact them. Beware and better stay away from them!

Mikey Neon
Feb 12, 2013

Allegations Are Untrue

This post is a direct attack on our companies reputation. The allegations are completely untrue. The alleged customer ordered their sign on Jan. 14, 2013. The sign was delivered on Jan. 23, 2013. Both of these facts can be proven. We are and continue to be a reputable supplier of neon signs and LED's. If anyone has any questions or concerns, please contact us prior to purchasing via email: theneonfactory@gmail.com. We would be more than happy to answer any and all of your questions.

NiloAcer
May 1, 2013

Received Merchandise

My experience with the Neon Factory ended with an amicable resolution and receipt of my merchandise.

bostonfan
May 3, 2013

Exceptional Customer Care

I have made a number of purchases for my customers from The Neon Factory and each time the communication, shipping time, and products have been stellar. The products have all arrived in perfect working condition, covered completely in Styrofoam to prevent breakage. I highly suggest purchasing neon signs from The Neon Factory.

kglubrecht
Jan 31, 2014

never recieved item and they wont return email

I wish I could chose zero stars for this website. I ordered a sign for my boyfriend as a present for our 3 year anniversary almost a month ago. The order apparently is "pending" so I talked to my credit card company who told me they have not even trieda pre auth... I have called and no one will pick up. I have also sent 2 emails about how outraged I am, and have never gotten a response. I should have gone with everymancave.com they emailed me back right away when I had a question. But I decided to give neonfactory a try because they are Canadian. Do not fall for this scam.

Add a Review about The Neon Factory

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Reviews

    My Sacred Fig - Owner changed my terms after doing business with them for...
    The owners parted ways and I spoke with Keith for the...
    The History Channel - Back ground music
    I like to watch a lot of your history programs. I have...
    JustFly.com - Horrible People, Horrible Service
    They were and are very horrible! Basically a scam because...
    hph corp - first class service
    Visited main location (while on vacation) in Cape Coral. ...
    tarot card reading with mila - regarding $24.00 payment for personal services
    I want to pay the $24.00 for the year but I don't get...
    Saudi telecom (STC) - Internet bill Fine
    Dear Sir I have Quicknet 4g Router with...
    Saudi telecom (STC) - Stc Internet Unpayable Bill Fine
    Dear Sir I have Quicknet 4g Router with...
    JustFly.com - Don't Do It- These are scammers!
    I booked two tickets for my daughter and I to fly to...
    Hallmark channel - No Racial Diversity
    Please include women of ethnicity in your movies. I love...
    Hallmark channel - Complaint
    I love Hallmark movies. However, I am a little disturbed...
    Royal Holiday - Royal Holiday Timeshare Scam
    Let me tell you my experience, I was in Mexico enjoying my...
    elder beerman/Bon Ton - returns
    DON'T WASTE YOUR TIME OR MONEY. After receiving...
    Eden Housing Lahore - Eden Housing Fraud and boguss Cheque
    Here I am, another victim of this mafias. I paid full...
    Alan Jay Alan J - bad place
    I am so upset this the Nissan dealership at Alan...
    ICC Cricket - icc Ramadan prize 2016
    Dear sir, I got a massage from 01708199640. the massage...
    TVLAND NETWORK - Jim Gafigan
    The Jim Gafigan show 110% blows. To the point that we...
    Bingo Lane - MARY BISE
    I HATE THIS GAME. BINGO IS SUPPOSED TO BE FUN. THIS GAME...
    Hallmark channel - Lack of Diversity
    It has occurred to me since I have been watching your...
    The American Legion - My American Legion Represenative Did a Poor Job At My BVA...
    I am an honorably discharged Army Veteran. I believe the...
    ICC Cricket - Icc Ramaden Prize
    if i won any money or not sir i got a message today from...

    Share this site with others

         
          

    Recently Updated Reviews

    My Sacred Fig - Owner changed my terms after doing business with them for...
    The owners parted ways and I spoke with Keith for the...
    The History Channel - Back ground music
    I like to watch a lot of your history programs. I have...
    JustFly.com - Horrible People, Horrible Service
    They were and are very horrible! Basically a scam because...
    hph corp - first class service
    Visited main location (while on vacation) in Cape Coral. ...
    tarot card reading with mila - regarding $24.00 payment for personal services
    I want to pay the $24.00 for the year but I don't get...
    Saudi telecom (STC) - Internet bill Fine
    Dear Sir I have Quicknet 4g Router with...
    Saudi telecom (STC) - Stc Internet Unpayable Bill Fine
    Dear Sir I have Quicknet 4g Router with...
    JustFly.com - Don't Do It- These are scammers!
    I booked two tickets for my daughter and I to fly to...
    Hallmark channel - No Racial Diversity
    Please include women of ethnicity in your movies. I love...
    Hallmark channel - Complaint
    I love Hallmark movies. However, I am a little disturbed...
    Royal Holiday - Royal Holiday Timeshare Scam
    Let me tell you my experience, I was in Mexico enjoying my...
    elder beerman/Bon Ton - returns
    DON'T WASTE YOUR TIME OR MONEY. After receiving...
    Eden Housing Lahore - Eden Housing Fraud and boguss Cheque
    Here I am, another victim of this mafias. I paid full...
    Alan Jay Alan J - bad place
    I am so upset this the Nissan dealership at Alan...
    ICC Cricket - icc Ramadan prize 2016
    Dear sir, I got a massage from 01708199640. the massage...
    TVLAND NETWORK - Jim Gafigan
    The Jim Gafigan show 110% blows. To the point that we...
    Bingo Lane - MARY BISE
    I HATE THIS GAME. BINGO IS SUPPOSED TO BE FUN. THIS GAME...
    Hallmark channel - Lack of Diversity
    It has occurred to me since I have been watching your...
    The American Legion - My American Legion Represenative Did a Poor Job At My BVA...
    I am an honorably discharged Army Veteran. I believe the...
    ICC Cricket - Icc Ramaden Prize
    if i won any money or not sir i got a message today from...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username