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TEAMLAVA

Canada

Consumer complaints and reviews about TEAMLAVA

Dudley23
Jan 22, 2012

FRAUD

I agree that there is fraudulent things going on between iTunes and team lava
Dudley23
Jan 22, 2012

FRAUD

They have been requested and asked by hundreds of customers to put a confirmation button on every in app purchase that requires use of money or gems which are bought with real money and will not do it. They are constantly scamming customers and even put in gem traps costing you money. They do not have a number so you have to email customer support. There excuse is it's your fault and that they do not give refunds even when they take your money. Sometimes you get an email to go to their forums, which is nothing but players complaining about team lavas wrongdoings, however now team lava is deleting negative comments so future customers aren't aware of the way they do business. If you go to the forums where real players talk about the games 90% is negative, however if you look at the reviews on iTunes they are almost at 5 stars. This is a scam!
firecracker
Oct 21, 2012

facebook/Farm Story

While playing Farm Story, started texting (on farm game) back and forth with a person who said they were from New Zealand. She gave her name, Lorraine Chen, and her game name is angel casters. She invited me to see all about her on Face book under the name angel casters. I got on facebook (my first time on there) and when I sent a "friend" request, it came back within seconds as affirmed. I got on her site and while reading what she had written (about 2 pages) my computer had a popup that said DEADLY problem, closing immediately, and my computer shut down. I had been on less than 30 seconds. I went back on farm game and posted that computer shut down while on that site, and thats the last I heard from that person.. Now I see she/he is "playing" someone else on farm game to get on their site and see their home, and sites in new zealand. PLEASE CHECK INTO THIS!!!!! I have blocked them completely from my computer and they never said a thing about that either. Some one else may not be so lucky. The person she (or He ) is now working on is "bended arrow". This person has told angel caster she is from Abiline, Texas and her age. Thank you
mami200
Feb 14, 2013

How to expand

My storm Id is mami200, I'm playing the game home design, it's not letting me buy anymore property. Therefore I can't expand my house anymore. Is this the way the game ends? What's the sense of playing the game if I can't expand anymore? Please let me know if there's something else I can do, if not I'll delete the game, it's a shame. Respond ASAP, thanks
P3rLa3
Mar 6, 2013

Dragon Story

Hi my storm ID is P3rLa3 & my email for this account is jazalizgab 77@gmail.com. For some reason I am unable to send gifts to all my neighbors, I snd gifts for three of my neighbors & than the rest appear as if I had already sent them one but I haven't, also I've been playing these games for a while now & usually when I played on a new device I would get offered gems if I downloaded new games but I'm still waiting for you guys to offer me restaurant story, fashion story, farm story etc...... etc.... Please fix my problem on Dragon story & if possible let me know how I can download my old games into my new device (kindle fire hd) I tried but it still gave me new games...
stevehuffFreddie
Oct 10, 2013

Stealing

It keeps breaking contact with all servers I've tried it also takes items you have won every time it break contact I've bought enough diamonds my I'd is stevehuffFreddie and if you can't fix the problems will not buy anything else
Mommy8794
Jan 11, 2014

Too many pop iOS in games

I have been using fashion story and bakery story for over a year. However, I have gotten so sick and tired of all the pop-ups when you first sign that I am seriously considering deleting these applications. I have never followed any of those pop-up such as downloading or playing another app game. I found the games I like and I am sick and tired of exiting out of all those pop-ups every morning..
robertab7
Feb 5, 2014

Gem issues and games issues.

Gems have been taken two or three times for the same article It happened with an order for crafting wood and a kissingpost. I lost a cottage and I don't know how all this happened! It takes me a long time to get all this stuff. I don't play these kind of games so I could really use some help with these problems. Please tell me what all these stars , eggs, etc. are used for. Isn't there some kind of cheat sheet For Green horns to learn from??? PLEASE RETURN all my gemS and my cottage ok?!
linniekins
Feb 23, 2014

Team Lava

I only use free apps from the store attached to my Daughters Yarvic Tablet . I now have paid £128.89 for costs I did not agree to. My daughter is disabled and can only play simple games, she would not know how to order or accept any purchases. I believe fraud has taken place and am contacting Google and the Police with regard to this. It is a despicable fraudulent act to provide you with play tokens proposing to be free and then charge heavily for them. My daughter has very little pleasure and the tablet was a dream come true simple to use with easy apps . She is now afraid of using it because it has taken all of her benefit.

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