Star One Mobile, Sim Lim Square, Singapore |
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Consumer reviews about Star One Mobile, Sim Lim Square, Singapore |
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Rudyard83
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Mar 4, 2012
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Harrasment and Threatening
Sim Lim square has been the worst shopping experience. Some guy with obviously a fake name managed to steal $50 from us. I was after a canon photo camera and found the best deal in that very shop. The guy was very confident about the quality of his product and quoted a final agreed price of $800. I didn't have enough cash on me. So he told me to leave a $50 deposit otherwise I will lose the bid. I left the deposit as requested and collected the receipt. I ran to the bank and when I was back with the money, I was told another story. The guy said that there was another camera which was much better but was worth $1000 +. I refused to go for the other one but he became persistant and showed me an obviously fake canon camera with a poor lense. The very first canon he showed had a much better. So somehow he changed the camera lense to disuade me from buying the canon camera and instead go for the $1k weird camera. Obviously I refused and requested my $50 back but he said that the deposit was forfeited. There was no way of recovering the money. He even criticised me of not keeping my words! How ironic! Anyway I went to Singapore customer complaints department only to be told that they couldn't do much. It's a big shame for such a beautiful country. I felt very insecure over there and definitely don't want to go there anymore. I would advise every shopper to avoid going to Sim Lim. They are after your money and won't let you go unless you've given them a few bucks for nothing!
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Visitor55
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Mar 15, 2012
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Harrasment and Threatening
DO NOT GO TO THIS STORE! IT IS DANGEROUS AND A RIP OFF! I had an experience even worse than the above reports. On a recent visit, I negotiated a reasonable (but not fantastic) price for an iPhone 4. When I went to pay for the phone, the store attendant entered a price 30% above the value he had just agreed upon into the credit card machine. I refused to sign the receipt and told him that I would pay the price that we agreed upon, but no more. He said that there was an activation fee and insisted that he had told me about this previously, even though my friend who was accompanying me and I insisted he had not mentioned it. I continued to refuse to pay the fee he hadn't told me about. He then said he was going to call the police and proceeded to make a call. After this, he insisted that I wait in the shop until the police arrived. The whole thing seemed bizarre, so I tried to walk out of the shop. The attendant and some other employees blockaded me into the store and refused to let me leave. They pushed me, and said that I was trying to assault them. Employees of other stores watched but did nothing, so I called out asking them to call security. In the meantime, the attendant who had served (I should say manipulated rather than served) me in the first place had scratched his face, and was telling the other employees that this was an injury he sustained when I "attacked" him. The police arrived and were very professional. They watched the store CCTV recording and concluded that I did not assault the attendant (surprise!) as far as they could tell, but that it was difficult to see all the footage. The attendant then told the police that he would press civil charges if I did not buy the phone. The police explained to me that this could mean that I would not be able to leave Singapore (I was a visitor) until the case had been reviewed by another police officer (an "investigating officer"). Eventually, the attendant agreed to sell me the phone for a price closer to the one he had originally offered me, and I purchased it solely as an assurance that he would not press charges so that I knew I would be able to leave Singapore without having to go to court. When I was leaving, the police informed me that such events are common in Sim Lim square and that the locals do not shop there for this reason. DO NOT GO TO THIS STORE!!!
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unhappyvisitorinsingapore
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Mar 21, 2012
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Harrasment and Threatening
Hi, I do also had a really bad experience with star one mobile. And has just reported it to Singapore Small Claim Tribunal. Hopefully the government can do something with this. I would suggest you to do the same
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FMK7707
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Mar 29, 2012
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Harrasment and Threatening
Visitor 55: Dun bullshit as you r the one who hit ppl n stil dare to lodge a complain. SHAME ON U!
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