BAIT AND SWITCH

I recently took my 14 y/o daughter for an eye exam and the 69.00 two complete glasses special they run. Everyone was professional first of all-no complaints there. After paying for the $30 eye exam ( which is credited back to you on glass purchase), you go and pick out your frames. There are no less than 10 complete walls of frames, I asked the assistant are these the ones on your special 2-69.00- they had only 3 pairs that qualified!!! All the other frames were significantly more expensive. No problem I will pay the difference- whatever. The frames my daughter chose where 89.00 and its always a buy on get one thing- No big deal. The big deal came when they go to total you up. Up till now its pretty straight forward, Right? My total with the 30.00 exam credit came to $287.00!!! When I inquired how she got from $89.00 to 289.00, she showed me that you pay extra for the lenses, the coatings on the lenses, etc, etc, etc. Heres where it gets really good, I asked if we could come back next week ( after I got paid) and get the glasses- Answer- NO??? It had to be done right then??? I asked if I could take her prescription and bring it back at a later date- NO, if i wanted to take it, that would be an additional $100.00! So I walked out. This is a classic Bait and Switch deal.

Here's a big problem when it comes to health care and this issue: No where either verbally or written, did they tell me the exam was more than $30 and that I couldnt take her medical records- which is illegal!!! Those are her medical records-period, end of story. The financial incentive has nothing to do with it. The bottom line is that this place is highly deceptive- they're AD says 2 COMPLETE sets of glasses- not you pay for the frames and lenses separately. With this kind of business practice I really doubt the accuracy of the prescription. Go somewhere else and dont fall for this game!!!