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Sony Ericsson India

India

Consumer reviews about Sony Ericsson India

sudakshina
Jan 21, 2012

Unjustified and unreasonable acts of the manufacturers and service providers

Date : 20.01.2012
To :
Sony Erricsson,
Time Tower, 1st floor, office no., 104 MG Road,
Sec.-28, Gurgaon, Haryana-122002

From :
Sudakshina Dey,
14/1B, Serpentine Lane,
Kolkata-700014

Mob : 829653350/8961200910/ 03322640310


Dear Sir,
Myself Sudakshina Dey using your Mobile Set Model no.-K550i, Serial no.-356675010101928, Warranty status- Nil, since 2007. But last 1 year I am badly suffering microphone problem (outgoing). I gave this set for repairing purpose on 05.01.2012 to your service centre which address is- Aryan IT Service, Poddar Court, gate No.3, 2nd Floor, 18, Rabindra Sarani, Kolkata. They inform me by SMS on 17.01.2012 that my above mentioned handset is ready and total estimate is Rs.1050. I received that handset on 18.01.2012 against that said money. But after I collect I found that the problem is remain there. In close room there is no problem but in the roadside I faced that problem again. Again I complained there, but they told me that it can not be repair further more.
But Sir, now I am very much upset to using your mobile handset. Because if any other person not heard my voice in roadside then what the benefited to invest such amount of Rs. 1050.00 ? Now a days mobile price is very low cost, so I can buy a new handset than to repair that one. Please Sir, I hope you can understand the gravity of the matter and will co-operate with me.
Thanking you,
Yours faithfully,

Sudakshina Dey

kiran bompelli
Mar 24, 2012

Unjustified and unreasonable acts of the manufacturers and service providers

My name is Kiran. I bought Sony Ericson W8 mobile 2 months ago. I got the headset of other normal model of Sony Ericson only, But it is not comfort with my phone, I am unable to listen through it clearly and there is no adjusting buttons to play and forward, I checked in Online, the headset giving with this mobile is different from the headset given to me. I bought it from "Mobile Store" at Hyderabad. They are saying that company is only providing this headsets. Please consider my request and replace me with the Sony Ericson W8 Original Headset.

kiran bompelli
Mar 24, 2012

Unjustified and unreasonable acts of the manufacturers and service providers

My name is Kiran. I bought Sony Ericson W8 mobile 2 months ago. I got the headset of other normal model of Sony Ericson only, But it is not comfort with my phone, I am unable to listen through it clearly and there is no adjusting buttons to play and forward, I checked in Online, the headset giving with this mobile is different from the headset given to me. I bought it from "Mobile Store" at Hyderabad. They are saying that company is only providing this headsets. Please consider my request and replace me with the Sony Ericson W8 Original Headset.

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