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SMC/SMARTLIVING COMPANY

United States

Consumer complaints and reviews about SMC/SMARTLIVING COMPANY

trinketsandtreasures
Jun 4, 2012

LIES, FRAUD, POOR QUALITY MERCHANDISE

MY PROBLEM IS WITH SMC CORPORATION/SMART LIVING COMPANY AS THEY NOW CALL THEMSELVES SINCE THE
FIRST OF THE YEAR. THEY CAN CHANGE THE NAME AND CHANGE THE APPEARANCE OF THEIR WEB SITE, BUT THE
PIGS EAR CANNOT BE CHANGED INTO A "SILK PURSE", NO MATTER WHAT YOU DO UNTIL YOU CHANGE THE ORGINAZATION FROM THE INSIDE OUT. WHEN TOM BOSWICK WAS THEIR SPOKESPERSON THEIR WAS A TIME WHEN
THE COMPANY WAS PRETTY GOOD BUT IN THE LAST 15 YEARS THEIR PRODUCTS AS WELL AS THEIR REPUTATION WENT RIGHT DOWN THE DRAIN AND THEY DID NOT CARE ABOUT CUSTOMER RELATIONS FROM EITHER THE SELLER
OR THE BUYERS VIEW POINT.
I AM A SENIOR CITIZEN AND WAS CONNED INTO BUYING A $8,000.00 WEB SITE IN 2009, I ACTUALLY THOUGHT I WAS A SMART COOKIE AND SINCE I WAS TALKING TO A SENIOR WHO WAS SELLING THE SITE TO BE I LET MY GUARD DOWN, WELL ALL I CAN SAY IS I NEVER GOT WHAT I WAS PROMISED, I DO HAVE A NICE WEB SITE THAT SHOULD HAVE COST ABOUT $3800.00, BUT GUESS WHO IT IS REGISTERED TO? NOT ME, IT IS REGISTERED TO SMC, MY MY NAME, SO WHAT DID I BUT FOR $8,000.00???
I WAS PROMISED A COACH TO GET ME STARTED WITH THIS WEBSITE,NEVER HAPPENED AND MANY OTHER PERKS, ALL NEVER HAPPENED, WELL, IN ALMOST 3 YEARS I HAVE MADE $229.00 IN SALES AND HAVE PAID E-MERCHANTS CLUB WITH SMC CLUB $29.00 EVERY MONTH FOR SO CALLED HOSTING MY SITE HOWEVER I AM MY OWN WEBMASTER??? WHAT IS WRONG WITH THIS PICTURE AND I CANNOT OPT FOR ANY OTHER PERSON OR SERVICE TO DO WHATEVER IT IS THEY ARE SUPPOSTO BE DOING.
SMC HAS CHANGED IT'S NAME TO SMART LIVING COMPANY BUT AS FAR AS I AM CONCERNED IT STILL STINKS, YOU NEED TO HAVE AN ATTITUDE ADJUSTMENT DONE INTERNALLY ON YOUR EMPLOYEES AND GET BACK TO EFFECTIVE CUSTOMER SERVICE AND GET SOME REAL QUALITY CONTROLL INVOLVED IF YOU INTEND TO TRY TO
IMPROVE YOUR COMPANY IMAGE.
most OF THE MERCHANDISE COMES FROM CHINA AND TIWTAN ALSO MEXICO HOWEVER, YOU NEED TO DO BETTERINSPECTION OF THESE ITEMS FOR QUALITY PURPOSES.
scarmel
Jun 27, 2012

Company gone bad!

I was in SMC (Specialty Merchandise Corporation in 1985. It was good then but from the last two times I spoke to them has been red flags all the way. In 1985 i PAID THEM FOR MEMBERSHIP and received great service. Now I have people calling me with improper grammer like "let me ax you a question" and try to get $400 dollars from me on a plan I have already paid for. I don't mind paying some extra money to be re-estableshed as a member but to have some person with poor grammer call and try to bilk me out of 400 dollars, THATS BAD.

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