Selene Finance |
| United States, Texas |
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Consumer reviews about Selene Finance |
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Ca Family Dealing With Selene
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Jan 9, 2012
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Helping people stay in thier homes
My husband and I just filed a lawsuit against Selene. We are in California. Anyone else here in California?
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Free from Selene Finance
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Feb 14, 2012
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Helping people stay in thier homes
Selene Finance, after 7 months of communication as my home was in foreclosure, ADMITTED that they did Not have to comply with the Presidents plan to stay in my home and I asked for a permanent loan modification amount, before I signed it, I was denied that, then I was told I would also have to pay the amount in arrears in addition to whatever amount they decided on for my payment. My home was included in bankruptcy and Selene Finance company told me that I had better take the loan modification. Unfortunately when third parties are involved and loans are sold off, we as the borrower have no control over what company decides to pick up the loan. Please stay away from this company, also, be aware that the representatives who are trying to force you into a forbearance also net 25% of the loan that is recouped.
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Free from Selene Finance
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Feb 14, 2012
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Helping people stay in thier homes
My state is Colorado, and I am sorry for everyone in a hardship with Selene Finance. Just remember, God does see all and will deal with them in His time, and thank you Lord for taking me out of this situation! God is good all the time!
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Unhappy Customer Selene Fin
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Mar 6, 2013
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Poor Customer Service
Selene Finance Houston TX
We have experienced terrible customer service from Selene Finance.
Our loan was transferred from Flagstar Bank to Selene Finance in January 2013. Selene has all of the information to pay homeowners insurance, flood insurance, and property taxes. So far, they missed the flood insurance premium. I paid it myself even though the escrow account has plenty of money. Then the homeowner's insurance premium came due on March 8, 2013. Selene has made no effort to pay it. I called them & they told me that they would send out a check. Our homeowners insurance was in process of being cancelled and would have been if I had not called & made a partial "by phone" credit card payment. Selene has been sent two copies of the Declarations Page by the insurance company for homeowners insurance and today they asked for an immediate fax to provide a 3rd copy. Selene agreed to pay the full premium due but now I have the hassle of applying for a refund of the partial payment for insurance.
I would like to elevate my complaint but have not found an address for someone with authority to do anything about poor customer service by Selene Finance.
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