Log inRegister
Add a Review

Sears Master Protection Agreement

United States

Consumer reviews about Sears Master Protection Agreement

castillo 1
Mar 6, 2012

Sears Master Protection Agreement is a joke


sears is a joke . Sears sold my parents a samsung frig side by side with in the first day we got it home it would not give water. Called sears and demanded them to replace it which fineally they did. One year later samsung frig quits working and we call sears protection plan and sent a tecnician. Tecnician has been here about 5 times and replaces parts and still can't fix it . Been about 4 months now and still can't fix it I think sears is going to rebuild it all till the tec figures it out.. Been calling sears about replacement lemon clause but keep giving me run around . I am dispointed at sears on they treat there customers...

SearsCare
Mar 6, 2012

Sears Master Protection Agreement is a joke


Hi castillo 1,

I'm Scott, and I'm part of the Sears Cares social media escalations team. I came across your post here and wanted to extend an apology for the disappointment and trouble your refrigerator has caused you and your family. Being without a fully functional refrigerator is difficult enough, but extended hassle and service calls just add to the unpleasant situation we're sure. We'd like to offer you our team's assistance and help get this straightened out for you. At your convenience please contact our office via email at smsupport@searshc.com and a dedicated case manager will contact you directly. In the email, please provide a contact phone number and the phone number the refrigerator was purchased under (if different than the contact phone number) and we will call you directly. Also, in your email, please provide your screen name (castillo 1) you used to post on this site, for reference to your issue. We do look forward to speaking with you soon.

Thank you,
Scott J.
Sears Cares Senior Case Manager

Add a Review about Sears Master Protection Agreement

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Reviews

    eDressit - wonderful shopping site
    eDressit is a good site for dresses. I ordered one dress...
    buydocuments - BUY YOUR HIGH QUALITY PASSPORTS,Driver's...
    We offer only original high-quality real and fake...
    luxury replicas - Luxury Replicas is a solid SCAM
    Purchased a stainless steel watch and when I didn't...
    jomes - quality Passport,Driver's license,Stamps,Id...
    High-quality fake passports, driver's licenses, ID...
    jomes - Buy Quality Real And Fake Passports,Driver’s License,ID...
    High-quality fake passports, driver's licenses, ID...
    Shaw Laminate Flooring - defective intalation of Shaw laminate flooring by Direct...
    I think many of the issues discussed herein about Shaw...
    Ron Kim LLC - Train Noise
    We live in the Grey Oaks subdivision about 200 yards from...
    Z57 - The Worst!
    I have had Z57 host my real estate site for so long I...
    silvia fassardi - Miami prostititue
    silvia fassardi is a a call girl in Miami fla I did not...
    AACS Legal Group - Lawsuit Against You
    I received this in my email at work and at my home. This...
    brokerpriceopinion.com - this company did not pay for bpo jobs
    I signed up with brokerpirceopinion.com (now known as...
    Bertrand auxila - Silvia fassardi
    I have just seen on Facebook this man bertrand auxila is...
    silvia fassardi - Prostitute
    Silvia fassardi is a prostitute in Miami Florida call girl...
    PASTYEARTAX.COM - RIPPED ME OFF
    I TOO GOT RIPPED OFF BY THIS GREEDY CRIMINALS!!!...I also...
    Egypt Post - Express Mail Service (EMS) - Egypt
    My wife sent me important papers that should arrive ASAP...
    silvia fassardi - Septimo jewelry
    Silvia fassardi is a Miami con artist thief slut
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username