Log inRegister
Add a Review

Sears Master Protection Agreement

United States

Consumer reviews about Sears Master Protection Agreement

castillo 1
Mar 6, 2012

Sears Master Protection Agreement is a joke


sears is a joke . Sears sold my parents a samsung frig side by side with in the first day we got it home it would not give water. Called sears and demanded them to replace it which fineally they did. One year later samsung frig quits working and we call sears protection plan and sent a tecnician. Tecnician has been here about 5 times and replaces parts and still can't fix it . Been about 4 months now and still can't fix it I think sears is going to rebuild it all till the tec figures it out.. Been calling sears about replacement lemon clause but keep giving me run around . I am dispointed at sears on they treat there customers...

SearsCare
Mar 6, 2012

Sears Master Protection Agreement is a joke


Hi castillo 1,

I'm Scott, and I'm part of the Sears Cares social media escalations team. I came across your post here and wanted to extend an apology for the disappointment and trouble your refrigerator has caused you and your family. Being without a fully functional refrigerator is difficult enough, but extended hassle and service calls just add to the unpleasant situation we're sure. We'd like to offer you our team's assistance and help get this straightened out for you. At your convenience please contact our office via email at smsupport@searshc.com and a dedicated case manager will contact you directly. In the email, please provide a contact phone number and the phone number the refrigerator was purchased under (if different than the contact phone number) and we will call you directly. Also, in your email, please provide your screen name (castillo 1) you used to post on this site, for reference to your issue. We do look forward to speaking with you soon.

Thank you,
Scott J.
Sears Cares Senior Case Manager

Add a Review about Sears Master Protection Agreement

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Share this site with others

         
          

    Recently Updated Reviews

    Miken Construction - Great Vendor Support
    I worked with Miken and I have not ever had any problems...
    Country Club Dubai - Country Club Dubai
    I think we are in the same boat. We became a member last...
    trudysbrides.com - Return
    I need to return it, the dress was dingy looking. I...
    latterdaybride.com - got one side of sock
    would have given 5 stars if i received my whole order. It...
    donniesdresses.com - Very very LOW quality. Runs very small
    I was very disappointed in the quality of this costume....
    betseyjohnson.com - Sent it back...
    I sent it back, it was way too big & bulky! Not what I...
    alyceparis.com - Shoddy Product
    I am assuming this is a defect from alyceparis.com,...
    sinceritybridal.com - Too small
    This dress came from sinceritybridal.com hardly covered...
    houseofbrides.com - Terrible
    I bought this costume from houseofbrides.com. The material...
    fancydress.com - A huge disappointment
    This was a complete waste of money for me! Was not at all...
    goldenaspprom.com - The clasp broke already
    Seller shipped fast, Ordered the X-Large and it runs small...
    tulleandchantilly.com - Sizing chart was different from standard
    Sizing chart was different from standard and gifted dress...
    usabridal.com - too small
    It's way too small. Look like it is made for baby...
    donniesdresses.com - I am 5'4" and it only reached mid-thigh
    I specifically searched for knee length dresses and this...
    Miken Construction - Miken
    I worked for Miken two years ago and have gain a lot of...
    beddinginn.com - a big disappointment
    I guess it must be my poor figure but this dress was a big...
    Miken Construction - Great Company
    I worked for Miken a couple years back and I can say that...
    Miken Construction - A company like this is hard to find these days.
    I worked for Miken Construction from 2008 – 2012. I have...
    Miken Construction - Miken Construction
    I was a vendor for Miken Construction for over 5 years,...
    Miken Construction - Miken Inspections
    I inspected foreclosed homes to determine damages and what...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username