Log inRegister
Add a Review

Sears Master Protection Agreement

United States

Consumer reviews about Sears Master Protection Agreement

castillo 1
Mar 6, 2012

Sears Master Protection Agreement is a joke


sears is a joke . Sears sold my parents a samsung frig side by side with in the first day we got it home it would not give water. Called sears and demanded them to replace it which fineally they did. One year later samsung frig quits working and we call sears protection plan and sent a tecnician. Tecnician has been here about 5 times and replaces parts and still can't fix it . Been about 4 months now and still can't fix it I think sears is going to rebuild it all till the tec figures it out.. Been calling sears about replacement lemon clause but keep giving me run around . I am dispointed at sears on they treat there customers...

SearsCare
Mar 6, 2012

Sears Master Protection Agreement is a joke


Hi castillo 1,

I'm Scott, and I'm part of the Sears Cares social media escalations team. I came across your post here and wanted to extend an apology for the disappointment and trouble your refrigerator has caused you and your family. Being without a fully functional refrigerator is difficult enough, but extended hassle and service calls just add to the unpleasant situation we're sure. We'd like to offer you our team's assistance and help get this straightened out for you. At your convenience please contact our office via email at smsupport@searshc.com and a dedicated case manager will contact you directly. In the email, please provide a contact phone number and the phone number the refrigerator was purchased under (if different than the contact phone number) and we will call you directly. Also, in your email, please provide your screen name (castillo 1) you used to post on this site, for reference to your issue. We do look forward to speaking with you soon.

Thank you,
Scott J.
Sears Cares Senior Case Manager

Add a Review about Sears Master Protection Agreement

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Reviews

    BELLAIR MICROFINANCE - Do you need Guaranteed and affordable Loan?
    Do you need Guaranteed and affordable Loan? If yes apply...
    Tarpon Furniture - update
    The owner of Tarpon Furniture, Bruce D. Weintraub and us...
    UNPROFESSIONAL - RUDENESS
    HOW CAN I SPEAK TO SOMEONE AT YOUR CORPORATE OFFICE ABOUT...
    Wind Mobile - not so "UNLIMITED"
    WIND MOBILE: So they advertise an unlimited US Roaming...
    147443 - vista pacifica homes ecuador
    Amanda Thompson; I am responding to you on this forum...
    147443 - Amanda Thompson
    Amanda Thompson; I am responding to you on this forum...
    polygroup/ summer escapes pools - complains
    my pools has a hole on the seam will not hold a patch I...
    just-dice.com - Just-Dice.com stole $3,200 from me!
    I am very busy with my job but the income I make is still...
    Chillitalk - User friendly
    After disappointed with many Voip services I started using...
    casinobitco.in - CasinoBitco.in
    Casinobitco.in is one of those scammers that have no...
    bestbitcoincasino.org - BestBitcoinCasino.org is a FRAUD review website
    With this review I intend to tell you about the event that...
    silvia fassardi - chlamydia warning
    silvia fassardi is a miami conartist thief ,, she has...
    ALL ACCESS TICKETS - All Access Ticket - 100% Fraud
    I spent $1,600 in order to buy 3 tickets for the show on...
    Astrology - vashikaran black magic specialist baba ji +91-7508870968
    All type problems solve only 10 hours….he can get result...
    Astrology - Husband wife dispute family problem solution +91-7508870968
    All type problems solve only 10 hours….he can get result...
    Astrology - Get Your Ex Love Back Baba Ji +91-7508870968
    All type problems solve only 10 hours….he can get result...
    Astrology - lottery number specialist baba ji +91-7508870968
    All type problems solve only 10 hours….he can get result...
    Astrology - love problem solution baba +91-7508870968
    All type problems solve only 10 hours….he can get result...
    Manavaofa - REGRET
    My husband and I regret signing up for this...we pay $141...
    FlexiClub - Scam Artists
    FlexClub is full of BS, they lore people in with lies and...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username