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ScoreSense

United States

Consumer reviews about ScoreSense

conected
Apr 30, 2013

careful

They have fake charges and they charge more than what they state on their website!

Be careful with them!

Scoresense
Apr 30, 2013

avoid any business with them

I used their services for my credit report and I regret a lot because I paid them but never received purchased information, just ignorance. This company just stole my money without a shame! Beware and avoid any business with them!

godchild36
May 11, 2013

CREDIT CARD FRUAD

THIS COMPANY HAS CHARGED MY CREDIT CARD TWICE FOR SERVICES I HAVE NOT RECEIVED....DID NOT RECEIVE AN EMAIL OR ANYTHING FROM THEM,JUST HAPPEN TO AWAKE THIS MORNING AROUND FIVE AND CHECK MY CREDIT CARD SUMMARY AN SAW TWO CHARGES FROM THIS COMPANY,

nameishello
May 14, 2013

Misleading

I signed up for this site expecting there to be a price and was going to decide if i wanted to pay depending on how much it was. After the ONLY amount i saw was $1 I applied knowing that probably after a month it would go up or something like that. Never did I see anything else regarding prices and packages while I was signing up and applying. After searching the site for anything to tell me something, ANYTHING about pricing and payment and not finding a single thing, i googled the site to see if I could find anything. After stumbling upon this forum and reading the reviews I immediately called to cancel my membership. While the representative I spoke to was very nice and helpful... I was told I chose the "premium package". What the f? There was never a point in the whole signing up process that mentioned "different packages" or allowed me to choose a different package and no prices for each of these "packages" that apparently exist. I let the representative know when he asked why i was canceling how misleading their website is since it doesn't say anything about the $30 charge and especially how it doesn't inform you about "packages". I was offered a discounted rate of $12 for this "premium package" I apparently chose.. but why would I want that? I cancelled the membership and await the $30 charge that will more than likely not be refunded. Sneaky site. Don't do it unless you are okay with imaginary packages and not being aware of the charges for this service.

KJ1756
Jun 22, 2013

Unathorized Charges and poor customer service

I called ScoreSense at 4:30CST and I spoke to a customer service associate to let them know I am still being billed the 29.95 for a service that I ALREADY cancelled. She was very rude and when I asked to speak to a supervisor, she put me on hold and to no surprise the call dropped and when I called back they were closed. This is a SCAM!!!!! I WILL BE GETTING MY ATTORNEY INVOLVED AND FILING A LAW SUIT, WHO'S WITH ME!!

Deanna Locker
Sep 10, 2013

charges taken from my credit card after I canceled

Scoresense.com acount #8552773048 i was attempting to check my credit report but i never received any score..So when then score was never received i cancelled this account..when i received my credit card statement the charge was there when it was already cancelled...i dispute this charge and request that you refund the money on the card...please email me at mommidva3@aol.com when the refund has been made

AnthonyDPS
Sep 14, 2013

ScoreSense

You will get a refund. All you have to do is get the company to LISTEN to you. Your objective is to get them to cancel their contract and give you a refund. You do that by contacting the officers and directors of a company. Contact the Secretary of State and get the information disclosed on their filings with the state. Then attack and be creative. Call and write the customer service department and complain. Demand written responses. Keep asking for someone who can give you an answer to your complaint, a decision maker. This takes some effort, but the company will submit. You will create more paperwork and disruption than it is worth to them. When done, thank them for LISTENING.

clarose43
Nov 13, 2013

Unauthorized Fees

ScoreSense.com is mis-leading people with their claim of free services. Do not give these people any of your private information, they us it to automatically charge you a monthly fee for services you did not request. I hope the Texas Attorney General's Office is investigating ScoreSense.com. This from a senior of 70. My credit card company is attempting to get ScoreSense to refund all fees charged to account

Leticia
Dec 10, 2013

Scoresense

Scoresense offered a credit report for $1 which I used. After obtaining my credit/debit card for the $1, they kept on charging me $29.95 every month without my authorization. I never gave my consent and never received any documents from them. So, I did not get any services. This is a scam. DO NOT trust Scoresense.
I do not have an address for this company and when I complained I only got someone on the phone. So, how do I get their address? and the name of the manager/director?

augiefishes59@yahoo.com
Dec 24, 2013

Scoresense

I've been a member at scoresense for several months now. So far so good. I've been able to refresh my scores each months just as they say and have received several very important alerts that have really helped me out. So, no complaints from me. Plus it plainly states when enrolling that it is a seven day free trial and if you don't cancel before the trial ends you will be billed $29.95. Seems very legit to me. I've got my scores and alerts...I'm happy

CharlesL015
Apr 17, 2014

OTL*SCORESENSE

OTL*SCORESENSE. I HAVE NOT USED THIS SERVICE I WOULD LIKE FOR MY MONEY TO BE RETURN TO MY CARD ASAP. I NEVER ALLOWED YOU TO TAKE MY MY MONEY. $29.95. I DONT EVEN USE THIS SERVICE.

sdjames16
May 22, 2014

unauthorized charge

Literally my situation is identical to ALL the others, requested a free credit report ( which was a 1.00) and was charged 29 dollars for their service. I think I am going to contact some local news papers or even tv station, I have looked at several review websites and they all have hundreds ( yes hundreds) of the same scam on score sense, I'm not sure if anyone has actually intentionally paid for this service.

marcelo1965
May 24, 2014

Scam!!!!

In IRAN the CEO of this company would have been executed. That is what we should do in this country with these people. A total scam!

patrickmannor
Jun 3, 2014

***CONSUMER ALERT***

SCORESENSE is a SCAM! Buyer beware!!! Unauthorized charges to your credit card is the ONLY thing you will get from them.

cpnlouie
Jan 17, 2015

Got me

Called to cancel on 12/18/2014 Got a big hassle from who ever was on the line! Was told I was canceled! $29.95 was taken from my bank on 1/17/2015! guess that didn't work!! They will be sorry!

M70706
May 9, 2016

Scoresense.com also stole money

Scoresense.com also stole money from my account. The US attorney office need to put these people in Jail. I called them and they will refund my money, but instead they my refunds were not approved.

These people need to be in Jail for stealing other people's money.

Now, I can't call or email them. I think these people are all died.

eruthiadwen
Jan 16, 2017

SCAM

They have been charging our account $40 here and there, finally over $150 this month and we NEVER SIGNED UP OR EVEN HEARD OF THEM. They somehow got our debit card info and have been hacking us. BEWARE! When my husband called their comany to find out who they were and how they got our info, he got only automated response saying that option is unavailable no matter what number option he pressed. It is a scam!

lebuttry
Feb 16, 2017

Fraud

I paid the $1 for this and I thought I had until the end of the 7th day to cancel but no it was 11:59am and they billed my account immediately so I called them for the person to tell me that they could extend for 30 days free and I could cancel before 11:59am on April 16 so I signed up on Feb. 9th so he is telling me I paid 39.95 not for March but for the period of the 9-28 of February which isn't even a full month and I asked why he said because of everything they offer. These people should be reported to Better Business Bureau most places give you a chance to cancel at least up until midnight of the day you signed up so they got my 39.95 but they will never get another penny from me. Scam artist. Whatever you do don't do this. I wanted to just check my score because I want to try and clean up my credit. Now these jerks take 39.95 from me. Lesson learned.

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