Failure to refund/credit account

I believe their so-called "testimonials" are pre-fabricated!!! I too was scammed. The scent I wanted matched was Ultima-II Sheer scent; what I was sent was something that actually "STUNK", it is THE only word that comes up to describe this. I too believe this is a scam. I cannot believe they are still in business. It's more than just hiring a customer service manager, it is getting the smells duplicated spot-on, or even near spot-on would have been fine with me. Just a big waste of money!!!