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SBS Transit

Singapore

Consumer reviews about SBS Transit

rozeir
Apr 27, 2015

Feeder Bus 307, Choa Chu Kang

I wish to complaint about Feeder Bus Service 307. After waiting for 15 min, at the opposite Road only to find 3 Buses came Simultaneously today on 27th Apr 2015 at 8.20am and it is a Monday. After just 3 min away, another 307 came, Total to 4 buses of 307 came altogether at this timing and sadly im unable to board it yet because the buses have to go 1 big semi-circle to Teck Whye and back to Choa Chu Kang Central to my bus stop just opposite of Blk 234. I hope someone is looking at this matter because it is firstly a Monday Morning and nobody wish to be late for a 1st day of the week, especially when my meeting starts at 9am. I am very sure others at the bus stop are very unhappy as well. By the timr the 1st bus arrived at my bus stop is already at 8.35am!

Please take some responsible action and discipline your bus drivers on punctuality and urgency or passengers time. Thank you for your cooperation.

Eton
Mar 15, 2016

SBS Transit

Commonwealth Ave West Bus Stop No 17171, Singapore

Long Frequency Time For Bus 154

Recently, the bus arriving time states that the bus is arriving, yet i waited 20mins and ended up taking cab to work. I think SBS Transit should review the bus frequency for Bus 154. This is not the first time that i'm taking a cab due to irregular bus timings and causes disruptions to bus commuters like us.

LIMLW7@mail.com
Apr 2, 2016

Rude Bus Driver Bus 57, SBS6182U - Raffles Inst 53219 Bishan Rd

Dear Sir/ Mdm,

I am writing to inform of the bad experience my family and myself has encountered with your above RUDE staff who is driving Bus 57 # plate SBS 6182U at 5pm at Raffles Inst Bishan Road.

The complaint was the Bus driver did not stop at the bus stop Bay eventhough I have flagged my hand in advance from the distance I saw the bus 57 arriving as I have checked on the bus arriving timing in the SG Buses App.

This RUDE bus driver has stopped at a far distance away and we need to walk to catch him if not he will goes off. When I board the bus I question the Bus driver why he did not stop directly at the bus stop bay eventhough I have flagged my hand. He start to make unpleasant comments and thats make me boil and I told him I will make complaint to the company of his behaviour.

When we reached to the Bishan bus interchange, I went directly to the Bus Enquiry counter to check on the complaint documents from the lady staff. As I was asking the lady staff for the information, this RUDE bus driver came towards the counter started shouting to her telling her to get my full information and saying he is not worrying of me complaining of him. His action is like a gangster threatening you if you want to complain.He also claims there is a camera in the bus to prove that I did not flag my hand to indicate. I am very difinite and confident to say I have flagged my hand in advance to inform him to stop.This gesture was been taught and habit with me since the day I started taking buses. The camera is the evidence for his action. I have always believe that all Bus Driver will do a slow down went they about to passby the bus stop to look out for any commuters to flag for the trip.

Please look into this matter.

Best regards,
Mdm Lim

Rude Bus Driver Bus 57, SBS6182U - Raffles Inst 53219 Bishan Rd

Ajni
Oct 8, 2016

SBS Transit

85063376
Yishun, Commonwealth Ave West Bus Stop No 17171, Singapore
ajninaidu46@gmail.com

Late 246

Why always the malay driver late to start the bus 246.
Im a regular taking bus 246 on evening at 7.36. But the driver always came 2 minits to drive the bus.really irrattated.i see chinese indian perfect with timing. Malay bus driver should improve their self.most of the cases when take bus 246 in boon lay int at 7.36 the driver is malay and no punctuality.

foreverhhh20@gmail.com
Dec 4, 2016

IT Department Management Bully

To those who may concern,

Please kindly keep a close watch to SBS Transit IT Department and staff turn over rate of IT Department.
Some management personal are bullying and treating their staff and subordinate in a wicked way.
Some management have too much office politics, incompetent, insecure and fear of losing their position.

It was just an accusation and no proof is available.

Please keep a close watch on IT department staff turn over rate and feedback from old staffs.
HR practices also need to be watched closely.

Thanks.

Regards,
Unsatisfied ex-IT staff

Eenaasabrina
Jan 8, 2017

My fault ah?

I took 198 double decker bus this morning (09 Jan 2017) at Jurong point. I seated at the top. Reach the bus stop where i want to alight at 6.30am, I pressed to alight and theres sound of the bell. When i tap my card the driver tsk me and said troublesome. I said to him that i pressed the bell and he scolded me pointing his finger at the alighting red thingy and said 'you see got red or not?' What the fuck man? How am i suppose to know it doesnt turn red to alert the driver someones alighting? I dont wanna argue early in the morning so i said to him 'you want to open the door or not?' He replied me 'gila' and he open the door. Im so pissed off. Sialah early in the morning sia. Is it my fault that the light didnt turn red? You guys better go and fix that bloody hell bell and the red light. Fucking old man. Mati taknak.

Eenaasabrina
Jan 8, 2017

F-king fix your bloody bell

I took 198 double decker bus this morning (09 Jan 2017) at Jurong point. I seated at the top. Reach the bus stop where i want to alight at 6.30am, I pressed to alight and theres sound of the bell. When i tap my card the driver tsk me and said troublesome. I said to him that i pressed the bell and he scolded me pointing his finger at the alighting red thingy and said 'you see got red or not?' What the f-k man? How am i suppose to know it doesnt turn red to alert the driver someones alighting? I dont wanna argue early in the morning so i said to him 'you want to open the door or not?' He replied me 'gila' and he open the door. Im so pissed off. Sialah early in the morning sia. Is it my fault that the light didnt turn red? You guys better go and fix that bloody hell bell and the red light. F-king old man. Mati taknak.

Norafidah
Feb 2, 2017

SBS Transit

norafidah_mohdsaid@yahoo.com.sg, Yishun, Commonwealth Ave West Bus Stop No 17171, Singapore

Rude Bus Driver (SBS8460D)

This morning I flagged bus 130 from bus stop Blk 22 Boon Keng Road. The bus position is on the second box whereas the first box the bus just move out that I missed. He did not drive straight ahead but move to the right lane, I still flagged for the second time. He than move and stop after the first box and scolded me. I did not want to make it fuss, instead I said thank you to him.

Before I manage to sit, he drove of immediately and I nearly fall forward with that hard jerk move from the bus. He is chinese yound guy but really have no manners and still got face to look at me in the mirror. I did take a snap of it but this page cannot download.

I never face any problem for the pass 4 year taking bus from the same bus stop. Instead most of the bus driver SBS 139 & 130 are very polite and smile. But today is really a bad day for me and to meet this bus driver SBS8460D so.....rude.

I think he need to go for a course how to face and react with public. He is not suitable to be a bus captain and this type of person need to work back office.

Rude Bus Driver (SBS8460D)

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