Russ Darrow Nissan

414563050
11212 West Metro Blvd., United States, Wisconsin, Milwaukee
RussDarrow.com

Bad New Vehicle Purchase Experience

Had a very bad experience 11/27/15 in attempting to purchase a 2015 Murano.
The quote I received in print from an internet Russ Darrow employee was not honored
when I attempted to purchase the vehicle the following business day.

The day I received the internet quote I also received an email confirming that
I had a VIP Consultation with the Sales Manager the next business day.


When I arrived for this consultation .....I was handed off to a 1 week new sales associate
to handle my purchase. When I presented the printed quote from their internet person,
I was told the price was in error.....sorry.

I asked to speak to manager and I did with the general manager who repeated the .....I am sorry.

If you are going to do business with them....protect yourself....
repeat the sales price....get all the vital information confirmed by the sales manager
BEFORE going there.

Sales professionalism is certainly lacking.