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Royal Holiday Club

United States, New York

Consumer reviews about Royal Holiday Club

Nick and Shas
Feb 25, 2012

Class action lawsuit!

please be aware of these 90 minute presentations that are offered in hotels arround the world. They trick you into buying and then tell you that you will get refund only if cancelled within seven days of purchase date less the majority amount of the registration fees. It is a total waste of time and money (you are better off paying the full price of whatever discounts they offer you). do not believe it when they tell you you can sell or rent your credits or they will do it for you it is a big fat lie. The only thing that binds the contract is the promisary note and the rules and regulation act of 1999 (check online for details of Act).

SariPa
Mar 3, 2012

Class action lawsuit!

Do you guys know why they do so? Why theres no good service for instance?

Royal Holiday is like anonymous - theres no one in charge. The whole 'company' is built the way they get off the hook if something happens. They avoid all the laws in the world (the way I at least see it by now) by making 'the company structure' as theyve done. IFG is the agent of RHC (according to some information). Royal Holdiay exists as the company, but still the seller of those RHC memberships are not the company RHC - its always another agaent.. and/or the so called owner of RHC. And one more thing - its about shares--- open corporation! Is it legal in the business like this? Well, someone can answer to that - I believe its not...

RHC doesnt give any answers to your questions considering the company if you ask them. I have asked so many times and still they play like they never understood my questions. In other words RHC doenst give any tools... but istead they use all the information you give them... sort of against you - take advange all the info you gave to them, but the lack of information they give in return to you. They dont mind about you---- they dont need to. They can turn things against you. F.e. if you dont get any service and after a while you get so pissed off everything they do to you... they might threaten to sue you for those complaints as a tool against you. Members dont have any rights... Not a one single... and thats the fact. I havent get any tools... I dont seem to have any rigths - not a one single.

If they were litigimate they would have never threaded us like this. They hide the real company information from us, because its basicly a scam... it bases on a lie to us and its a scam in that case any way. Royal Holiday cub is registered in Isle of Man in the address IFG is located. the phonenumber of RHC is FNTC's (part of IFG).

Well... just fast writing again. And I was threatened to be sued for these complaints by RHC. But when people complaint a compnay like this, doenst that prove something at least about the company. Do people lie... do members lie? I dont think so. Nobody would be complaining about a litigimate legal company anyway. Why on earth they would do that?

SariPa
Mar 15, 2012

Class action lawsuit!

This - I hope to be the last ;) - comment might be a little crazy one, but I dont need to get tools to understand something... have you guys heard about people who read minds or have other skills to know when people f.e. lie... I knew from the beginning this 'whole thing' to be something else... well. In addition Im just unembloyed - I was the time I bought these points, and I told about it... but it didnt seem to matter to the guy got me into this. Odd, isnt it? A reason why they never gave me any tools when something happened? According to the rules of these clubs generally I dont think they are/were allowed to sell these points to me (people like me) in the first place. Im not even married. Isnt that amazing what they do?

But to be honest I obviously had money..., but its not the point... the point is that I knew they were not doing honest business by doing it. I still was 'a normal member' till... Wanted to know why I believed in my soul by buying this - well I began to know. I mind about he deeper meaning of this all happened to me. I mind about the truth about the whole business... roots. Its a smart system created I know, but when a business bases on lying itse never ethical.. or when all the information given in public bases on the lack on information instead giving it or false information what that tells to us?

IFG has a lot to explain... 360 degree business... and its all legal by the law? Just like to understand - how they legalize it like that. I might be a simple girl, but... And the memberships are only sold in Caribbean and the laws in our contracts are mentioned to be American, Bahamas, Cayman, Mexican whatsoever... many laws, but not the laws there should be) even when they sell these memberships to europeans there and the company exists in Europe... something else than european laws?

Why to bother not to allow us to take these issues to court in countries we live and they exist (according to contract)? Because... 'they' need security?

Its very complicated to us to take any actions when our tools are taken away, and besides it costs a fortune. they get free money I know, but... why anyone would bother when its too complicated to us anyway and high risk even to lose the case... how to fight IFG f.e. in Bahamas? Or how to fight the whole complicated system in country the companies dont even exist? And even when the travel agency which sold that membership to us might not exist there either? When 'they' know nothing about nothing in this certain country?

For me its very weird business.

Isle of Man and Switzerland. Thats where my RHC is registered. And... of cource Cayman Island (Holiday Clubs ltd), but not foundable registration information there.

Has IFG legal business in Cayman Islands as it has f.e. in Switzerland? And why IFG has in my case a contract with so called Holiday Clubs ltd which is located in Cayman? If its legal - fine... but interesting combination, isnt it.

Just writing my thoughs also loud.

SariPa
Mar 17, 2012

Class action lawsuit!

Id still like to share some more of my thoughts what I do also believe about the system... this is about thinking loud.

Lets play with the idea that IFG (in this case) is the one 'welcoming' on board new investigators on this holiday club business, and after the investigators make investigations they become sort of owners of these clubs... but they are anonymous to us - the members of the club. And usually members are equal to the club, right? The club is its members. Normally so, but in this case its not that simple. There might be a whole bunch of those investigators in certain club among us in those investigators. But the members are not calculated. The point is that 'they' - the other investigators gain out of this, but we as members of those clubs only lose... and whys that? Because the fact is that many of these clubs used to base on... you know what I talk about...

The point is that 'the club' doenst actually even exist... its only us as members... the investigators come and go, and still the members dont have rights.

Its smart system created out of our money but taken all our rights away. And thats my thoughts to say loud... but its the only explanation for me - why they did this to me. Because otherwise I might have realized... :). No tools is... sometimes very strong tool.

SariPa
Mar 17, 2012

Class action lawsuit!

Sorry about little misunderstandings and mistakes in my threads. Ive noticed that somewhere I made those too. I should have checked the text spelling before submitting a comment, but sometimes my fingures go too fast. I have this ten fingure-learned-system, and english is more complicated to write Ive noticed... and I dont get all the words correctly because the lack of my english skill also and dont remember the words..

SRL972
Apr 22, 2012

fraud, breach of contract, inconsistency

My husband and I purchased the 7 year "unlimited" plan in 5/2011, which was the biggest mistake we have both ever made. They began deducting money from our account 2 months before the contract said they would. They constantly give you the run around both on the phone and in person (including telling us literally every day of the vacation to return the next day to talk to them or someone else) as well as hung up on when tried to call. Everyone says it is someone else that has to be met with, and then the other person is no hwere to be found, leaves work early, cancels appointments, etc. They showed us after we confronted them with proof from another member who shared the receit they received showing only pain $49.99 per person per day despite us for the same week (with them getting a suite and us a regular small room) $60/person/day. Their response to us was initially that should be happy as some people paid more (including stating and showing the billing statements of other members where some charged $75 "but they were from Brazil, so they are happy with the $75). I could not believe they reported and confirmed with their own records that have different rates for different members that is in part based on their nationality, which is complete discrimination. They then called "the Headquarters" and informed us that since our contract does not include paying annual maintenance fees, desite our written contract states that since we paid the one time buy-in fee are to only pay the "all-inclusive" fee and this fee should not be different depending on who makes the reservation or what they think people will pay without question. This is appauling! We were also over billed in 9/2011 for the all-inclusive fee as insisted on billing for "high" season despite their own website stating not high season, and, after much reporting and talking to several managers, did reduce the rate to match their rate for the season their website lists. The room is nothing like the one showed on the tour. They also placed black pepper on my food despite me telling them repeatedly in both English and Spanish that I am allergic to it and cannot breath if encounter it -- I had a major allergic reaction with them ignoring it. We have also gotten food poisoning every time visited due to their very poor sanitary conditions -- for example, they wash the tables off with a dirty towel then place the silverware directly on the table. They focus on making everyone drunk and hope people will ignore the problems intoxicated. We also saw someone have a stroke and be ignored by staff. This is a HORRIBLE place. There is so much more, but this is all I have time to type now.

Gino Philip Eno
Jun 7, 2013

Royal Holiday Club

Royal Holiday Scam at Wyndham Nassau Resort in New Providence Is Ruining Our Finances!

I was scammed--deceived, defrauded and duped--at the Wyndham Nassau Resort in New Providence, Nassau, in March 2011. I want to express my extreme frustration with Royal Holiday Club's predatory sales practices. Since I was hoodwinked into signing a contract with this unethical company, I have been obliged to pay $220 per month and an annual fee in excess of $1,000. In exchange I have received NO net benefits--I would have saved thousands and thousands of dollars by making travel arrangements myself for the one resort trip I did manage to work out with Royal Holiday Club. Including the inittial credit card payment of $15,000, over the past two years I have been obliged to pay them a total of $20,300.

I would like help in taking steps to cancel my contract with Royal Holiday Club. The huge amounts of money I've wasted in payments is a secondary concern, but I would like to recover any of it I can. I would also like to do my part in closing down this scam operation once and for all.

My wife and I were taken in by a deceptive high-pressure sale at the Wyndham in Nassau in March 2011. Having second thoughts soon thereafter, we attempted to cancel the contract prior to the closing of the five-day window in which cancellations were permitted by law, but a sales representative persuaded us to remain on the timeshare plan with the offer of extra points and travel vouchers--which disappeared completely by the time we needed them. Those hundreds of additional points turned out to be nothing, nothing but empty promises. Of course none of these promises were given in written form: they were only so much talk.

Two years after signing I finally managed to get a booking that coincided somewhat with my travel plans. This after numerous phone calls to attempt to get bookings we could use, and after making costly payments to Royal Holiday and receiving evasive explanations from company representatives on the phone. Indeed, my wife and I have spent hours and hours on the phone listening to company representatives give long and convoluted "explanations" of policies. At our last call on May 17, 2013, we sought an explanation of the system by which we could know how many points we needed to transfer to affiliate RCI to get a desired accommodation, but no one could or would explain how. Agents sent our call and query to other departments, whose representatives subjected us to other long and complicated run-arounds. And it turned out that the point transfer and combination of weeks, which I had to do blindly without knowing how many points were needed for my desired accommodation, would cost an additional $260, and the points I had transferred would expire if I didn't use them over the next three months. That, and the extremely long holds on which they put us while we waited on the phone to be served, made the whole process of getting the plan an excruciating ordeal. After we obtained our booking, RCI told us that other substantial charges will likely be added at the resort destination.

The ugly truth is this: The surcharges for transfers and combinations, the monthly deductions from my credit card, and the huge yearly fee are seriously damaging my future prospects for financial security. And the yearly fee is steadily going up, no matter what I say or do in protest. All told, the stupidest thing I've ever done in my life is to sign on with this predatory unscrupulous company. There have been NO net benefits coming from Royal Holiday and affiliate RCI, to which I was told to send my "transfer powers." I would have saved thousands by making bookings on my own. I"m sick and tired of this consumer fraud of global proportions, and I'm mortified to know that the governments of Arizona, Florida, Mexico, the Bahamas and the United States are doing nothing to eliminate this blight on the vacation-travel industry--even after the airing of the 20/20 exposé of Royal Holiday in 2008.

Regrettably, a Wyndham representative emailed a response to my complaint to tell me that Royal Holiday was not a Wyndham affiliate, but instead was leasing an office at their resort. Shame on Wyndham, I say, for hosting and thus enabling such a massive fraud to operate for years on their premises.

Please help us find a way to escape the contract or tell us about any class action suit we can join so we can close down this rapacious and scurrilous "club," to which I sadly and contractually must continue to belong despite my urgent need to break away. Is there anything I can do? In the meantime I will spread the alarm in every available forum about the Royal Holiday Vacation Scam.

Thanking you for any help you can give.

Gino Philip Eno
Jun 14, 2013

Royal Holiday Club

Please delete and remove my complaint against Royal Holiday Club
Royal Holiday Club and I have ended our relationship in a positive and fully satisfactory manner. Please delete and remove my complaint and any of my postings with information related to Royal Holiday Club. Thank you.

With best regards
Gino Philip Eno

debycole
Jan 3, 2017

Reply

OH dear! I just run into this forum, I SOOOO invite you to read this article,

http://www.timesharescam.com/blog/107-timeshare-cancel-professionals/

I think It will pretty much say everything that needs to be say.
I went through a horrible experience with this resort, and I'm out of three thousand dollars right now BUT I'm in a process to cancel my timeshare.

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