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Right Choise Pool & Spas

United States

Consumer reviews about Right Choise Pool & Spas

nakom
Mar 14, 2013

Matt Barrass

We paid this man a lot of money to do the job, but he just took the sum and never came back. We’ve waited two months hopping that he would call us, but it never happened. We informed the police about him.

ANDRES@LIGHTINGPARADISE.COM
Nov 1, 2017

DO YOUR RESEARCH ON RIGHT CHOICE POOLS!

In May 2015, I hired Right Choice Pools to construct a luxury pool and grotto. The contract specified that the project was to be completed 18 WEEKS from the start of excavation. I was told then by Matt Barrass, the President of RCP that I would receive a discount if I posted a positive review online (before the pool was completed). After close to 2 YEARS, my pool was still not complete, and the work that was done had multiple defects, was not compliant with plans, and failed numerous inspections.
After dealing with this nightmare for nearly 2 years and after trying to be flexible just to get this project done, I was finally forced to terminate my contract and hire another company to correct and finish the job, , and this is after we have already paid RCP over $100K. The new company we hired had to tear out most of the plumbing, passed 100% of inspections the first time, and finished the pool and grotto with waterfall and slide in a few short months. We have been forced to file a lawsuit in Broward over this dispute. In my experience, the owner, Matt Barrass, uses every excuse in the book to justify delays and defects in his performance. I am not the only one to have this experience.

I have read numerous reviews/complaints posted by other victims of this company with similar situations. I have also read Matt Barrass’ responses to them, and have seen how he likes to claim the bad reviews are either fake and written by competitors, or that the person is lying. AND SINCE POSITIVE REVIEWS CAN EASILY BE FAKED, let me share with you some FACTS WHICH CAN BE VERIFIED ABOUT THIS COMPANY AND ITS OWNER, MATT BARRASS:

1. In addition to my lawsuit (Case number CACE17019536), RCP has had multiple other lawsuits filed against it, in all 3 south Florida counties. In the most recent case in Miami , RCP was ordered to pay over $46,000 plus interest for damages, in addition to reimbursing the Plaintiff for $20,000 in attorney's fees and $2,000 in administrative costs. Another case settled for $23,000, and another reached a confidential settlement. This can be confirmed by going to the clerk of courts website in each county (Miami, Broward and Palm Beach) and searching under Right Choice Pools. You can click on the links and read the complaints/details.

2. Several years prior to opening RCP, Matt Barrass was fined and penalized $5,000.00 by the Florida Department of Business and Professional Regulation for engaging in unlicensed contracting (Case No. 97-09811). Matt is still not a licensed contractor and operates RCP under his brother’s license.

3. Prior to opening RCP, Matt Barrass worked as General/Regional Manager for Nationwide Pools, a company that the Attorney General filed charges against and froze the assets of NATIONWIDE POOLS. Anyone can google Nationwide Pools for the information, and if you go to RipOffReport.com and do an advanced search for reference number 316326, then scroll to the bottom after the complaint, you will find responses Matt Barrass wrote to people complaining about the company, and he identifies himself as the General/Regional Manager and denies any wrong-doing on the company's behalf. Also, if you do a search on the Broward County Clerk of Courts website, you will find a lawsuit where Nationwide Pools sued Matt Barrass.

Matt Barrass also informed me that he paid the site www.RipoffReport.com $30K to essentially bury the bad reviews about him under RCP under pages and pages of information about the company, claiming how wonderful it is.

IF YOU RELISH YOUR FAMILY MONEY AND TIME I WOULD DO MY RESEARCH AND AVOID THIS COMPANY.

ANDRES@LIGHTINGPARADISE.COM
Nov 12, 2017

PLEASE BEWARE OF RIGHT CHOICE POOLS!

I suggest all Right Choice Pools & spas victims post legitimate grievances on Right Choice Pool & spas Facebook under reviews on the left-hand side. Please google Right Choice pool reviews if you value your time, peace and hard-earned money. See our review dated 11/1/17

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