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Reservationcounter.com

United States, California, San Diego

Consumer reviews about Reservationcounter.com

debbiel
Feb 1, 2015

Reservationcounter.com

United States, California, San Diego
www.reservationcounter.com

Poor Service - No Value - Don't Use

I booked a reservation at the Gaslamp Suites in San Diego; I was told I'd have to pay up-front for the room and it was the last available. I later called the hotel and they did not have my reservation from resvatiocounter.com and was told THEY ARE NOT AN AGENT FOR BOOKING FOR THE HOTEL. I was also told THEY HAD ROOMS AVAILABLE for the period I needed. I called the next day and confirmed my reservation had come thru - on Expedia. There was an error in my reservation and the hotel told me to contact Expedia (ha ha, Expedia had no records on me) so I had to go back to resevationcounter.com where they were unhelpful, had poor English and told me to contact the hotel. Don't ever ever use this service - they suck and are liars.

Best yet, if you try to submit a complaint form on their website it doesn't take it. Gee, wonder why.

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