Radio Shack |
| United States, Arizona |
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Consumer reviews about Radio Shack |
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Shacker
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Jan 25, 2012
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Service
Okay, Pissed at Radioshack.
Point 1. Yes, the employee did mess up. A stupid mistake.
Point 2. If they or you log into www.returnmyitem.com, with the authoring number, you / they can print out the shipping lable.
Now, if you / they get the package shipped 1 day late, as soon as the FED-EX driver scans the shipping label, your card is processed right away. Check your email for the message with your gift card number now.
Why you think you are "hostage to Radio Shack and will not have any time to get a replacement phone for at least 2 weeks" is a pure BS statement.
Bottom line, yes the employee messed up, if it was shipped the next day, that's not two weeks. Calm down, redeem your card, get your phone and move on. I'm sure the kid feels bad for making a mistake, his boss will take care of his punishment.
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VeniceO9
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Jan 25, 2012
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Service
SHACKER, STFU!!! HE'S GOING ON VACATION AND WAITED TIL THE VERY LAST MINUTE TO GET A REPLACEMENT PHONE AND NOW HE'LL BE OUT OF TOWN FOR TWO WEEKS AND WON'T BE ABLE TO CALL HIS PHONE SEX NUMBERS FROM HIS CELL PHONE!!!
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Pissed at Radioshack
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Jan 25, 2012
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Service
Thanks for your comment. I do agree with you and in normal circumstances would have NO problem but I deliberately planned returning my phone around the ONLY 2 days off I get. I let the rep know that and discussed my options with the warranty department and chose to return my phone at this time, so it does not affect me or work because I use this phone for work. I will NOT have another day off for another 2 weeks and I need the phone for work. I work 12 - 13 hour days and do not have time during the day or even evening to swing by a store to pick up my replacement. Hence the reason I planned everything around my only two days off. I did my research, I knew how this worked and made sure to give myself 2 days to get the gift card. At this point I do not have my work phone and have been reprimanded. So I do appreciate your comment but perhaps you should consider why I am so frustrated rather than assuming I’m just out to bash Radio Shack. You know what they say about assuming…
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Shacker
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Jan 26, 2012
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Service
Last reply. Makes it a bit clearer.
Some ideas for you, ask your carrier how to forward your cell number to a lineline where you are. It's easy.
If that won't work, Go to 7-11 (open late) pick up a cheap tracfone, 9.99, put a $20 airtime card, then have your cell number forwarded to the tracfone number.
Best of luck.
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Shacker
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Jan 26, 2012
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Service
I understand your last reply. Makes it a bit clearer.
Some ideas for you, ask your carrier how to forward your number to a lineline where you are. It's easy.
If that won't work, Go to 7-11 (open late) pick up a cheap tracfone, 9.99, put a $20 airtime card, then have your number forwarded to the tracfone number.
Best of luck.
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startreker
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Mar 15, 2012
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Service
Go ahead buy the replacement phone. When you receive your gift card bring the packaging and the receipt back into the store. We will return the cash (or put back on your card) and will redeem the gift card for the phone you all ready bought. There will be no issues as long as the return is done with in 30 days.
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