Radio Shack |
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Consumer reviews about Radio Shack |
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The Fact Police
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Dec 9, 2011
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Rude and Ignorant service
Meh, mediocre joke complaint. 4/10
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MauiAL50
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Dec 9, 2011
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Rude and Ignorant service
The joke was out of line, but be honest, if they had told you no dogs allowed you would be complaining that they wouldn't allow your pecious little puppy into the store.
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cashflow4u
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Dec 10, 2011
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They don't give refunds on toys
RadioShack Your mission is good but I guess I am one of your dissatisfied customer that has not been treated right.
I Bought a Cell Phone about 3 months ago the sales person name Richard in your Washington Blvd. Los Angeles, CA is not doing his job.
I am so disappointed with your service. until now I have not receive the activation fee that he said he will waive it in the beginning.
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cashflow4u
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Dec 10, 2011
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They don't give refunds on toys
RadioShack Your mission is good but I guess I am one of your unsatisfied customer that has not been treated right.
I Bought a Cell Phone about 3 months ago the sales person name Richard in your Washington Blvd. Los Angeles, CA is not doing his job. he said he will waive the Activation fee if I buy the phone from radioshack instead of buying from company, and I have to wait for a week before I got the phone what a promise.
I am so disappointed with Richard at Radioshack service.
Oh! it's been 3 months still didn't get the activation waive that he said he'll take care of it.
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dont want to say
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Dec 29, 2011
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Wrongful Firing!
I worked for this company for awhile. I made a lot of good friends from there, but from everyone that is posting on this forum is absolutely correct. Radioshack is one of the worst employers to work for. I will get to my story shortly, but first let me tell you what they did to my friend. I have this friend that use to be a manager at one of the Sams Club locations in South Florida ( before we transitioned to Target), he met his quota every month and did a hell of a job. The district manager Chris Milliken ( I f-ing hate this guy with a passion), he has this cousin that he wants to hire into the company ( Jeremy Nichelson). Anyways, there are no more manager positions the DM could put his cousin at, so he targets my friend. The problem is with my friend, he goes to school, so the DM uses that to his advantage. Tells my friend that because he goes to school; he has to be demoted because at times he is not available (conference calls, manager meetings, etc). Like the DM knows exactly when my friend is available. My friend calls HR, and she tells him " Well if you can't attend these conference calls then he does have authority to do that. Are you kidding me, your really going to ruin someones life because your cousin is too f-ing dumb and lazy to go find a job( don't they have rules against family working together?). Now to my story, I started working for this company in October 2010, The moment from when I began I was a shark. I was ranking on numbers and was always in the top in the district. Then in February, we hear this news about transitioning to Target Stores, which I was not happy in doing because loss of traffic in Target. This is where it gets interesting. The District Manager who is of course wildly corrupted has now been promoted to Regional Manager, and guess who he hires to become my district manager?... That's right, beloved-ed old cousin Jeremy Nichelson. These guys walk around with corrupt America written on they're forehead. Anyways I wasn't planning to move with the company because they don't really pay and it was about to get much worse with the transition. Until they offered me a sales manager position and my own store. Since I needed the pay I went with the job. Of course they put me in the slowest store in the whole district, Not that that bothered me, I was still ranking a lot better then other stores, and every month I beat quota by 10-20 grand. Well I hired this employee, and in the same month that I hire him, he started to refuse to listen to me including misconduct, like an example I would be at home and I would tell him to make sure merchandise is locked up, go to work the next day and merchandise would be out of its cage. Then he started to talk back, I mean come on; this is your first month and you are going to show me you have behavioral problems, So I let him go. Here is where I made the problem, that person I fired was referred by the district manager ( Jeremy Nichelson), District manager does not like the idea that he has made a mistake, comes in 2 days later fires me and rehires the bad employee. I hated Jeremy Nichelson, he has been nitpicking to get me out since the transition. I have been doing everything in my power to run that store right. Including devoting a lot of my time to this company and worked very hard. The last I heard, my employee that I fired and got rehired, ran my store to the ground. Its not producing nor getting any traffic, my customers loved me and it was my client base that made that store. I now did not know what to do, because as most of you should already know that the country changed their laws on unemployment and if you get fired you cannot collect, but I filed it anyways on a whim, and luckily The State Of Florida has been made well aware of the way Radioshack as been handling they're employees, Since Radioshack could not prove that I was fired for any misconduct, I got approved for unemployment. So if your one of the many that gets fired from Radioshack for no reason, contact your state, im sure they already have an idea of whats going on.
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Thud
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Feb 23, 2012
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Misrepresentation of replacement plan
Lots of places such as Best Buy and Sears also make a lot of money misrepresenting their extended warranties. Always go by what is written down and not by what you were told verbally.
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wifi8827
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Mar 6, 2012
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Very poor service & lying to customers
good for the salesperson for standing up for himself. He does not have to take your attitude you obviously had towards him.
They easily could've just told you "nope sorry", but they went out of their way (whether you choose to see it or not) to get your number and call you when it arrives.
And by the way, rainchecks are a privilege, not a right. Stores do not have to offer them if they choose not to.
I am so glad he told you to go ahead and call a complaint. If I were in the store I would've bought him a drink for standing up for himself.
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startreker
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Mar 15, 2012
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Bad customer service
You had to have signed a new contract. What did you think you were signing. Your complaint isn't qualified at all
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misterd35
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Mar 31, 2012
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Radio Shack Salary Bait & Switch
I was just recently hired by Radio Shack as store manager. Upon receiving my first pay check my base annual salary was $15,000 less than what I was told. When I approached the district manager about it, he said that there must have been a miscommunication between us. "We are a performance base company". He told me that the base salary he offered me (over the phone, not in writing, I now know my mistake) is what I would actually earn if I received my bonuses and commissions(spiffs). At the time I was upset because a base is a base, a pretty universal term in any industry and certainly does not include potential income such as commission and bonuses. I left our conversation thinking that either he was an inept district manager or that he lied to me. Soon after, as I started to meet other store managers and employees, I learned that this is a deliberate tactic they use upon hiring from the outside. They completely mislead you and will put nothing in writing. I have now been there for about a month, again, as a store manager, and I am in complete awe at how this company operates. There only desire is to sell service plan warranties, cell phones, and batteries (because each pack of batteries cost us about .32). Needless to say, I am applying for other jobs and hope I don't have to be a part of this company much longer. It does kind of free me up to run the store as I see fit. Taking care of customers, and ensuring my employees aren't pressured to sell things to them they don't need or want. I will play the game, but only so far, and as long as I am the manager of this particular location, we'll do business the right way or until I'm fired and they pull they same stunt on the next unsuspecting new hire. Thanks for reading..
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Ddlr
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Apr 10, 2012
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Wrongful Firing!
I agree with this post i was also terminated at the same cost .. Wrongfully terminated as a manager for radioshack .. Company doesnt understand all the hard work, bending over backwards for radioshack .. They only see what they want and dont take into consideration for all little things and efforts u give .. F*** the shack!!
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Rey Gonzalez III
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Apr 10, 2012
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Wrongful Firing!
I worked my butt off for this company. I started in 2002 as a seasonal, worked my self up to a manager. I was trained well and was able to catch internal thefts. When j finally became a senior manager in 2010, I had assistant managers promoted and hired employees that are managers today. I became my DM's right hand man and led inventories, and did many duties for him that were on my "own time.". I didn't mind, it was a "step" to success with the company. In 2011, my store was visited by divisional LP to go through my wireless contracts. We were the #1 store in the region in wireless sales. This was supposed to be a lesson in proper procedures, until I admitted to a contract of helping a friend with a credit card over the phone. All of a sudden it turned into why am I breaking policy. 3 days later, I'm out of a job. LP made me write a statement that I had acknowledgement of the wrong doing I did. I really feel my DM did everything he could to save my job, he was a mentor to me. But I was the highest paid manager, and I was also the last manager from the transition that occurred in 2004. The management team I left behind Iade them aware to record every hour and do NOT work on "free time." this company took a lot of family time away from me and I can't get it back!
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ticket
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Jun 3, 2012
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They are lying to sell!
They promised that the headset would be replaced if something would be wrong with it. Well, the microphone on the headset stopped working in a few months and they didn't replace it. They sent a gift card instead. Got the gift card, went to them and couldn't get it because the price went up. They are lying to sell! Beware!
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stars
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Jun 4, 2012
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scam alert!
This company sold me defective item, overcharged me and refused in a refund, when I cam in 10 days and showes them defective item. This is a scam, stay away!
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Lewis Jensens
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Jul 14, 2012
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fake warranty for $100! No refund!
Their warranty is a lie, I found it too late, when I paid $100 for it. No chance for a refund, total scam!
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vasu
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Dec 27, 2012
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poor service, damaged items
I purchased some electronics from them and I received it damaged. I send them back and claimed for a refund but they never replied to me and never send anything back! Beware and better don't buy from them!
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casta5e4
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Jan 15, 2013
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did not return money
I was suppose to get $20.00 back because their sale sign said that you have to spend $50.00 and they will return $10.00 from those. Well, that never happened, and they argued with me as well about their own deal!
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Siv_e
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Mar 4, 2013
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no refund yet
The headphones which I have received were not what I’ve expected so I shipped them back. The store received them, I’m sure, but they won’t reply! I want my refund!
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