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United States, Texas

Consumer reviews about QuikTrip

Mar 31, 2012

Horrible company to work for

To the complaint of not getting a break. Sounds like you worked with a selfish and poor manager that did not take good care of their people. A good manager will use time management to allow his employees to eat and take breaks. This is a store specific issue, not a company wide one. I always give my employees time to eat uninterrupted. I will admit there are plenty of bad managers out there that don't understand this, and that is regretable. As far as store security, QT looked into having two employees at slower stores at all times during the night shift. However, according to FBI stats, you would have two employees dead instead of one. Almost every "incident" that I have experienced was with two or more employees on duty. I am sure police officers would perfer to always have a partner doubled up with them at all times too, but the logistics, and safety benefits don't always justifiy it. Same at QT. And in regards to shoplifting, I have had many people arrested for shoplifting at QT. The problem is, many employees make too many mistakes dealing with a shoplifting situation. They just don't know how to handle the situation. Basically, if you make it an issue where the company is liable, then it is better to let the merchandise go. If the thief did in fact fact fall BEFORE he completed the larceny, broke his spine, and ended up in a wheel chair the rest of his life, that $20 worth of beer just turned into a million dollar settlement. The point is QT not you had to write the check. "Yeah, I have stolen beer before, but I was about to pay for this one when I fell" says the thief. And it is done...they simpley cannot have you writing checks you can't cash. One kid I caught stealing beer received over a year in a youth detention center. But I knew how to handle the situation, and not put the company at risk. Yeah, it sucks, but that is why it is not an easy job and not for everyone. It is a very difficult job, and takes a very sharp person to do. I understand your frustration, but that is how our world is.

Apr 1, 2012

Horrible company to work for

Perhaps you're a decent manager. I do think you should really recognize that, unfortunately, many are not before trying to undermine our experiences. I can tell you in the store I worked in when I worked there, literally ALL of my managers/supervisors/etc. are really lucky to have not gotten QT sued for discrimination (the guys who worked at my store were treated like redheaded stepchildren - management was only super friendly with the prettier young women) and also very lucky to have not gotten sued for sexual harassment.

In regards to the shoplifting: you must be one of the only ones. Where I worked, we were trained to do nothing under ANY circumstances. Not even call the cops. All we had to do was write it in a log if we knew/suspected what they took. And, of the many friends I've had who have worked at various QTs, ALL had the exact same training.

Regarding mopping: I do understand why it's a liability issue. I fail to understand how me mopping by the door (when I was already mopping by the candy display right next to the door), is deserving of getting written up. I had my caution signs out and was just doing my job. It's not like I pulled out the mop just to try to cripple them for life! I was already mopping right near the door anyways, and mopped in front of it too. With how much you're expected to clean alone overnight, it's not unreasonable.

I'll admit, I sure did hope they would fall, look like idiots, have hurt pride, and stop doing beer runs like clockwork on me. And that's exactly what happened. Perhaps QT should reconsider their policies and job descriptions. You sound like I would have been damned if I didn't mop (didn't get my shift duties done), and damned if I did (what if I broke someone's back?). You sound smart enough to have a better position than that. The floors get dirty and I was doing my job! I didn't go out of my way for anything, and got written up for doing my job. End of story. There's risk and liability in EVERY business, c'est la vie.

Oh, and my manager blatantly hit on me WHILE explaining about the write-up - telling me not to worry about it, that I was so wonderful, and he really appreciated me. It sounds innocuous, but if you could have seen the way he talked to me (or should I say my breasts) in the back by the soda stocking area, staring intently and petting my shoulder while doing so... like I said, QT is truly lucky they didn't get sued.

STUPID, STUPID, midlife crisis management. At least in my experience. Hopefully you read some of this and learn something from it. QT was quite a good company - great benefits, good pay at that time. But, at least in my area, all the management were lecherous pervs with little to no sense. It would have been a great place to work if it weren't for them. Hopefully, you're a much better manager than that and your employees have a great experience working for QT. But, that does not mean that others across the country have the same experience... both varieties of experiences deserve equal voice.

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