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QLINK WIRELESS

United States

Consumer reviews about QLINK WIRELESS

PEGGY BROCK
Nov 30, 2017

SERVICE

I CALLED Q LINK ABOUT MY 4G PHONE..THY SAID I NEED A NEW PHONE THAT MY 4g WAS DATED..SO THEY SENT ME A PHONE CHARGE ME $25..the new phone was a hot mess called an talk to customer for days with nothing settled ..thy charge my account $5 just to talk to customer service..after days of no service from ether phone ..I ask them to return my old service back to my old phone thy told me last Friday they would..so I sent the new phone back with a request for money invested..$25 plus $14.60 ups fee plus the $5 thy charge me to talk to coustomer service..I still have no service I haven't heard from q link.. i haven't received a refund ITS BEEN 7 DAY SINCE MY LAST CONVERSATION ABOUT MY SERVICE

lanavygranny
Dec 10, 2017

Defective phone

My phone constantly gives an error message as follows: "Unfortunately, Launcher has stopped." I press OK and it continually repeats the same message. The only way to fix it is to restart the phone. When using my phone I have eto restart the phone anywhere from 2 to 4 times in order to make a simple phone call.

I also have problems withb phone memory. This phone does not have he ugh memory to update anlybprogramst, including, but not limited to updating this operating system.

Please send me a phone with the proper amount of memory and that actually works. If you send me a trailing label then I can return the defective phone.

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