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PSI Exams

United States, Nevada

Consumer reviews about PSI Exams

Ann Smith 24
Jan 3, 2012

Test Center Customer Service

I could not agree more. I am wondering why they have so much power over testing at the state level. They are not in business to help their customers. When I was dealing with them I felt like I was back in 1st grade and had better sit down and shut up or I was going to get a detention. Long hold time followed by we are incapable of helping you today even though it is an electronic world and everything happens with the click of a button. They operate like a government bureaucracy. I am going to follow up with a letter to my state agency that uses them for testing. Library express has free practice tests online that are similar enough if you like to practice that way.

michael clayton
Aug 16, 2012

Red Tape

The following statements are factual:
PSI writes and grades their own exams, and will not under any circumstance release exam content.
PSI has no appeal or review process. If you fail, too bad.
PSI kicks back money to NRED, that is why they are the only game in town.
Tests contain vague ambiguous questions based on semantics.
They make money on test re-takes at $100 a shot.
PSI does not recognize any outside education or books. So prior to taking an exam, the test taker is studying on mere speculation as to what they think might be on the test. None of the real estate books which are published match the PSI real estate exams contents. Publishers have no way of knowing what is on the tests.
The Nevada Secretary of State does not have a complete list of PSI CEO's, nor do they care. Red tape and bureaucracy run rampant in Las Vegas, good luck cutting through it. PSI, located in some random warehouse in California changes COE info on a quarterly basis. Why ?!
Better Business bureau and Consumer affairs are currently investigating PSI.
There are also numerous pending law suits regarding PSI's test contents. PSI hides behind their self written NRS codes in Nevada claiming that they can do what ever they want because of copy right laws. This is false and untrue.

palehoze
Jan 12, 2013

PSI Real Estate Exam

I registered and paid online for the real estate licensing exam to be taken the next day. After submitting payment I received an email from PSI stating that to take the test I would need to appear at the facility with 1) photo id and 2) a certificate of completion for the online real estate course. The email also stated that no refunds would be granted if cancellation was not received prior to 48 hours before the test. I had not yet received the Certificate of Completion for my online course, and since I registered for the PSI administered exam 24 hours before the test it made it impossible to cancel with more than 48 hours notice. They have been completely rigid and unreasonable, continuously citing their policy of no cancellations if not more than 48 hours prior to the test and telling me that the prerequisites were available to me on the website. However, the policies are not visible on the website unless you download a pdf document without any prompting that you need to read it. Pathetic company with horrible values, no empathy, and no integrity.

sandvic1
Nov 20, 2015

PSI Manicurist Practical Exam

The Examiners in San Antonio are NOT grading accurately!!!!! I have taken the practical exam twice and performed the EXACT SAME STEPS and was graded completely different in all areas... For example I lost 14 points on the manicure section the first time and lost 2 points the second time, how does that make any since?? My model and I both have these steps drilled in our heads along with sanitation steps, I do not agree with them and we are not the only people that disagree with them there are so many others that have taken this test serveral times and feel that they are just taking our MONEY...This is not a game and we do not have money or time to spend!!! I feel like this is all a guessing game with them!!! SOMEONE PLEASE HELP!!!!

mt123
Dec 16, 2015

Bad San Antonio PSI examiners

When you ask most of the candidates whethere should take tests in San Antonio. You will be advised to go somewhere else in Houston or Austin to take the Manicurist Pratical Test. The Examiners there are not professionals themselves. They just want to take money from you and grade you whatever they want. They never explained to you why you FAILED. I felt ridisculous when I Failed twice and the second time worse than the last time. You were graded worse even you studied better and follow the steps exactly what you were told from school. They are sucks. Stay away from them. I don't even know if they are trained or they just don't want to lose their jobs so they make you come back over and over

justineelee
Aug 4, 2016

I feel like I'm getting ripped off!!!

I have talkin this test twice. This is some BS I have studied my book inside and out three time done all 500 questions and got maybe 30 wrong. Flash cards, videos, apps, I know I know this stuff. The test that PSI gives you has nothing to do with what you study and it is so frustrating. The questions are so confusing the way they are written. I feel like they are just taking my money and no matter how much I study I'm never going to pass. It makes me so pissed the amount of time I've put into this. 😡😭

lisabella
Aug 6, 2016

System shout down nobody cares

I showed up for a written test, the system shut down I patiently waited for 2 hours hoping it will back up again. Next day I call to reschedule they said there was no report of the incident therefore I have to pay again to reschedule. I asked her to call testing center to confirm which she wouldn't . I drove back to the same location confronted the (Gorilla) that sat at the table doing nothing, asked why didn't she report? She said she only call the technical department and since the system down she wont be able to notify scheduling department, hello there's thing called PHONE. Had both of the ladies willing to take extra step to ensure all candidates are taking care of I wouldn't have to waste another afternoon just to reschedule . They just want your money ! I heard a lot about San Antonio Manicurist practical test that they failed everybody in same session how's that possible? The same candidate came to Houston and they all passed. Karma will bite your asses.

dm0312
Aug 15, 2016

PSI Massachusetts Real Estate Salesperson Exam

Here's the rundown:

The monopoly that Pearson Vue/PSI has on state certification testing is repulsive

I just failed the MA Real Estate Salesperson (national retake) and I knew something was wrong. I've done everything that I was supposed to. I studied and I worked with everyone that I could think of. But after reading the comments of people who have been going through the same ordeal in their state certification exams, I'm convinced that this is all just a scam.

I requested a reader. They wouldn't give me someone to clarify the answers but it didn't matter with the reader they gave me. In fact, I have to correct her on several words that she read back to me.

Should I file a complaint with the Better Business Bureau?

thdo
Jan 11, 2017

PSI Manicurist Practical Exam

I also believe PSI exams are here to make money off your retakes. I've been told by multiple students that they failed their initial practical exam, and were never told of their mistakes. I believe 100% they are scamming people!

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