Promgowndress.com |
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Consumer reviews about Promgowndress.com |
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RebeccaEr
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Apr 6, 2012
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Promised a refund, but won't do it
Wish we had known this earlier. We purchased a prom dress on 3/18. It is now 4/6. They kept sending us e-mail after e-mail wanting to known more about my daughter's measurements. Then they sent us a e-mail telling us that the color dress that she wanted they didn't have that we would have to pick another color. We spent an extra $30.00 for express shipping and still don't have the dress! What is express about that!! We paid $186.00 for a dress that we don't have. And to call them you never get an answer. Had no idea that I was calling overseas!! Doesn't even give you an option to talk to a customer service agent. Tried to e-mail them, but the site is down!!! Funny Huh!!! They should be embarrassed to be ripping young girls off! Credit card company that I have is working on it, but it might take up to 2 months to resolve. Does not do us any good. We still don't have a dress. In the meantime my daughter has paid for a dress she will probably never get. AND if it ever is on our doorstep I will refuse shipment. They should be ashamed of themselves!!! Don't order from this site. It's a rip off!!! Word of mouth is a WONDERFUL thing!!
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sukhu
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Apr 6, 2012
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Promised a refund, but won't do it
I am afraid the same thing happened to me. I ordered my dress, but it is still not here. I have been e-mailing them, but I feel there is little hope. I am glad I ordered it months in advance, but I don't think I can afford another dress. People seem to be having similar problems, so I feel better knowing that I am not the only one being scammed, but this NEEDS to stop. I would hate for some other young girl, waiting for her dream dress to come in the mail, to have to go through this. I guess my real question is: Will I even get a dress from this site? Or are they not going to send anything at all?
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112233
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Apr 7, 2012
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Promised a refund, but won't do it
All this is SO true! I wish I had found this sooner too! They are now threatening a lawsuit against me because I complained too loudly!
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