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Pro Dermagenix

United States

Consumer complaints and reviews about Pro Dermagenix

Dec 15, 2011

False Advertising for $90.00

Beware of Pro Dermagenix advertisements – they are scams! I saw the dermagenix ad and wanted to get a free trial. To get a free trial I had to use my debit card and pay them $5. But when I saw my bank statement, I noticed my money missing. I was charged for something about $20 or more and I can’t stop them to remove money from my bank account. I had to cancel my debit card but now I’m still getting some little bottles from them and I can’t stop it because it’s impossible to find their number or e-mail.
Another Victim
Jul 18, 2013

Another Victim

Yes! They rope you into a trial sample if you agree to pay the shipping and handling fee of $4.95. I stupidly entered my card number for a "FREE TRIAL SAMPLE" after I got a pop up offering a "GIFT" after I filled out a survey. They sent me a bottle of this "AMAZING SERUM" and I shuffled if off with the rest of the crap I order from these "STUPID OFFERS!" Shame on me, for some reason I didn't see anything about the $139.95 they would charge me if I didn't call and cancel the offer after 20 days! If you are a victim of this scam, call your bank and have them reverse this charge, have your bank refuse any further debts from your account from this company! The bank will set-up an investigation, make sure you explain to the bank that you were in agreement to purchase a free trial/sample but, CM Dermagenix sends you what they say is a 60 day supply! That's when they charge you an outrageous amount for their serum that is mostly water. BUYER BEWARE!
Aug 3, 2013

Pro Dermagenix

I was opening a website when suddenly this free trial of Pro Dermagenix pop up.... Because of my curiosity, I opened the site and then I filled up the free trial form... Since you need to pay the shipment fee of $4.95 I entered my card number. You may call be irresponsible and stupid for not able to see the terms that if I did not call for 30 days I will be charged $139.95 and they will automatically send you a 30 day supply.. Please learn from my experience... Do not ever try this shameful offers.
helene friedland
Oct 15, 2013


I was offered online free trials.
Stupidly I agreed to pay about $4 for shipping only.
Received the goods which I have not opened.
No longer have the box.
So no address to return the goods I do not want.
No on credit card charge - 866-9244504 USA
Payment $159.26
What can I do to return the goods and retrieve the payment ( and stop them using my card again).
Helene Friedland
Nov 18, 2013

Dermagenix Product

I ordered dermagenix approximately 20 days ago and used it free just paying the $7 shipping charge. I cancelled it 7 days later because it broke my face out with a rash severely.

Today my checking account was charged $79.95 for a second bottle I do not want. I will be shipping it back immediately when it arrives and I want my checking account reversed as soon as possible.

I want no further orders shipped as I DO NOT LIKE this product.

Thank you for your assistance.

Mrs. Mary Ellen Sielicki
Jan 2, 2014


I ordered a sample for $5.00. I was then charged much more automatically on my credit card. I am trying to cancel but they keep sending me more product and demanding more money.
Jan 14, 2014


Signed up for free trial, paying $3.78 for shipping charge. Three separate payments, with a total of $457.29 have been deducted from my credit card, without my consent. Help.
Jan 21, 2014


Signed up for a trial offer gave them my credit cd details e-mailed company 4times to cancel my order no reply. Sent back last 2 orders no response. I am contacting my bank to not honor any more future payments to this organisation. Crap product my eyes burn and it is no good.
Mar 28, 2014


I also ordered a free sample of pro dermagenix for 6.95. A week later I was charged 87.42 for something they say I agreed to buy. Bull. This company is ripping people off left and right. Someone needs to to do something about this company.The producy does not work and burns my eyes.
Mar 28, 2014

Pro. Dermagenix

I ordered a sample pro dermagenix sample serum it did not work for me. Made my skin burn. I called 1866)924-4504 spoke with Kristina and cancelled the order, otherwise they send product every mo. She said they would not debit my account. Conf. Cancelation was given and she said I will receive a e-mail confirming. I will still notify my bank and be checking my account. I also ordered pathos skin care for $4.99 shipping and handling and did the same with them. The two products go together so they say , and neither did me any good. Good luck kathy
beverly Little
Apr 3, 2014


I too was scammed by ordering a trial size of Prodermagenix eye cream for 6.95 and was charged an additional 87.42. I can't find a phone number for the company

I was scammed with Bright Skin as well. I ordered a trial size for 4.95 and was charged an additional 79.97. I called the phone number on the jar and was told they would send me automatically every month a jar for 79.97. I directed them to cancel the subscription that I never ordered in the first place. The representative (SAM) told me they would credit my VISA for 40.00. They did not.

Apr 20, 2014

Pro dermagenix

Ordered on March 2nd for a "free 14day trail". I received the order, after paying $4.00 shippingon March 6th. Thinking I had 14 days to cancel and return the product, I tried the product for 10 days. When I call to cancel and return the product, they had already drafted$79.+ from my checkung account. I called and told them no further shipments were to be sent. On April 19th I received a second shipment and almost $90. drafted from my checkung account. I can't get rid of this ridiculoud problem. Next step, Mo. Stage Attorney Generals Office! NO MORE PRO DERMAGENIX !

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