Planet Fitness |
| United States, Texas |
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Consumer reviews about Planet Fitness |
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-KW.
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Dec 9, 2011
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Customer Service
PLANET FITNESS RUNNING MONEY SCAM ! ! !
My girlfriend and I signed up and were going to Planet for 6 months at the Glen Burnie location in Maryland. The place is in ok shape but could be kept cleaner and needs some maintenance on the machines. There were at least 6 machines out of order for two months. Not sure if they were waiting for parts.
Problem is,
Our relationship ended and I did not want to keep bumping into my ex-gf so I went in to the Planet counter person and told him I wanted to cancel my membership. He was busy on the phone. I told him I could wait until he was finished. He handed me a pen and paper then told me to put my name, address and phone number down. I did this and he said he would take care of it.
Three months went by and the bills kept coming. I thought it just took a few cycles for them to stop the billing. I called them about it but they said I had to go online and send "Corporate" my complaint about the bills that kept coming. I sent a few emails and eventually I received a phone call telling me that they had no info stating that I had cancelled my membership and that I would have to pay the entire amount. I told them that it was not my fault and that I refused to pay it.
Well, in another month I received a pink notice that was from a collection agency. Now the bill was up to $120.00 plus other fees.
I contacted them and I told them I had no intention to pay for it and why. They said it was already put against my credit report. Personally, I do not care what happens here I am not paying it. I told them to take me to court. She laughed and said well its on YOUR credit Report.
I am not at fault and feel this is very un-professional. Even now that my other gym (SNAP Fitness) has closed in my neighborhood I want to go to Planet because its closer and cheaper but I refuse to eat my words so I am going to a place that costs more.
I am not backing down. SNAP is the cleanest and best kept gym I have been to in Maryland.
- Spoke to Megan on April 6th 2011.
- Megan said the balance due is $120.00 after she waives the late fees but she is not waving the monthly fees.
- Rodney Farmer
Is the general manager and he was un-available at time of call..
- KW.
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skamkiller
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Jan 3, 2012
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National Slogan Spelled Incorrectly!
I suppose you wrote to the headquarters of Toys R Us complaining about the backward R.
Where does it say that "judgement" is incorrect?
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MauiAL50
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Jan 3, 2012
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National Slogan Spelled Incorrectly!
It seems both spellings are acceptable. If someone else's non-existent spelling error is the only thing keeping you from going it sounds like you were looking for an excuse to not go to the gym.
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GoldOpals Opals
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Jan 4, 2012
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National Slogan Spelled Incorrectly!
Judgement is correct. Is judgment the American spelling?
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ragon
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Jan 4, 2012
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National Slogan Spelled Incorrectly!
Better get that stick removed from your ass before it splinters.
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DonkeyAzzFools
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Jan 4, 2012
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National Slogan Spelled Incorrectly!
RAGON TAKE THAT STICK AND TWIST UP YOUR SMELLY AZZ. THEN TWIST IT ALL THE WAY OUT YOUR MOUTH UNTIL YOU CHOKE ON IT.
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ragon
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Jan 4, 2012
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National Slogan Spelled Incorrectly!
My stick, your ass.
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Ronna Graham
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Aug 30, 2012
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Fraudulent Billing
Planet fitness has been fraudulently biling me for seval years on a credit card that I didn't use vey much so I didn't notice the extra charges. I talked to Capitol One and they suggested that I cancel the credit card and that way I could absolutely stop the billing. I am a chronic pain patient who has had neck/ disk fusion surgery and I still see a Pain Management Specialist for monthly pain medication and Epidural Steridoal Injections about 3-4 times a year. Ther is no way my Dr. Would allow me to even join one of these kinds of clubs because of the imminent danger of re-hurting myself. Planet Fitness then opened a claim with a company called People Claim, whoclaims they are only to act as a go between and try to help both of the complaintants to work out this in a forum. Planet Fitness also made a refund suggestion of $1006.93 to resolve the issue. After that, Planet Fitness has stopped responding to the claim they themselves opened. I decided to take them up on their refund off of $1006.93 and just allow us to both go our separate ways and be done with this issue. People Claim said they are not responding. My claim number is 5749763-190581. c Would you please respond to this email and try to help me get the minimal refund? Thank you.
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