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Paraco Gas

United States,
New York

Consumer complaints and reviews about Paraco Gas

CFR
Dec 13, 2011

Poor terrible customer service

I finally had enough of paracos bad and very expensive service and poor customer service and finally changed companies. I paid my final bill and they made an appointment to pick up old tank. They still owe me for what is left in tank. Sorry i paid. Never picked up my tank and when I called them they said they had an emergency and they usually have one every day and they would try to pick it up by end of week! I don't think they will ever pick it up and they have my money. Awful company.
spackle
Dec 30, 2011

Horrible Customer Service

Follow up. Today is 12/30/2011. I woke up this morning to the sound of someone pumping fuel into my propana tanks. I rushed outside and told the delivery man to stop pumping fuel as I DID NOT ORDER A DELIVERY!! I still have two tanks half filled. And if they bothered to look at my account they would see I only have about $75 in credit left! I have told the Saugerties office numerous times not to deliver fuel to me unless I call for a delivery, yet there he was and this is not the first time I have gotten unwanted deliveries. If I had not been there to stop him I would have gotten a bill for at least $300 which I simply could not pay! A bill which they would harass the Hell out me for and wind up putting locks on my tank for non-payment in very quick fashion. If I have the money this Spring I will be dumping Paraco post haste as their office seems to be run at best by people who are lazy and simply do not care about their jobs or at worst are just plain IQ challenged.

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