Our365 |
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Consumer reviews about Our365 |
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StlMW
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Dec 17, 2011
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Do not use it
I ordered a package from Our365 including the CD with printing rights. It looks like everything costs twice as much to order through the website. But, the price we paid while at the hospital was reasonable. I would expect to pay more if I were hiring an independent photographer with experience photographing babies.
My complaint is quality. The "high resolution" CD featured images at resolutions such as 1166 x 1632 px. My phone takes higher resolution pictures! They clearly performed no color correction nor touch-up (which I would expect with an independent photographer). The prints were received in the mail within a week. However, many of the prints were incorrect (wrong pose, size, etc.). The prints were not pre-cut. Many included a white band on the edge and a small hole in the corner. Sloppy work.
My advice: hire somebody else. Might cost a bit more, but you'll be happier in the long run.
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Reese1
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Dec 19, 2011
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Do not use it
The photographers are not trained at all, your cell phone can take better pics. Use shutter fly and other canvas sites for your baby pics. For the 250 pics cost you from our365 buy a good camera And watch a video on how to take baby pics. Take it from an insider they are not trained or professional and the end product is very weak. They are pushy salespeople and not photographers.
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PhotographerLove
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Jan 3, 2012
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Do not use it
I'm very sorry some of you have had bad experiences in your hospitals. I can assure you Our 365 Photographers ARE in fact trained. Our company is currently going through a major undertaking to re-train and improve all aspects of our company we do care how all of you feel and I for one do my very best to delight all Moms I encounter. Best wishes and Congratulations on the Births of your babies!
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UnhappyPhotoMom
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Feb 2, 2012
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Do not use it
I didn't have a problem with them in the hospital (Berwyn, IL).. and they also misspelled my name but I caught it before they shipped me my prints and had it taken care of. However, a few weeks ago I had the free in home session with them and they did an okay job, didn't really allow for us to make up any of our own poses.. and they seemed to be in a rush. Also, when I asked about prices the photographer knew nothing. So, yesterday they came back with the laptop and digital copies of the photos... and when I asked if they would be put online for my parents to make purchases I was told no - they would delete all pictures next Wednesday. And then I said, "Well, I know what package I want. I looked at the website" and was then told that I couldn't use any of those packages for these pictures.. and the CD alone was $400!!! I tried to explain I didnt want to have the pictures printed because the last set I bought was still sitting in the packaging because I just used the CD to make my relatives copies of the ones they wanted... I tried negotiating "what if i only want 8 poses instead of all 80" and she refused to help me in any way get the pictures. I will never use this company again, and will inform everyone I know to stay away! Definitely too expensive for what they offer.
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Drew270
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Apr 6, 2012
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Do not use it
Our365 double-charged my credit card. Now is the time that I need money the most, but now my money is on hold because of Our365's mistake. I also ordered two t-shirts with one design, but they sent us t-shirts with the other design that we didn't want! The pictures also are not the best quality - pictures my wife took with my point 'n' shoot are much better. DO NOT get suckered into buying the pictures/cd because it is NOT WORTH THE MONEY!
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