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OMG Tech Help

United States,
Florida

Consumer complaints and reviews about OMG Tech Help

Grantx
May 30, 2013

poor tech support service

OMG Tech Help
Delray Beach, Florida USA
www.omgtechhelp.com
This company is suspicious and I would never recommend it to anyone after I had an accident with them. The main problem was that I contacted for their tech support and never received it. They took my payment for their services (I had problems with my new software) but actually they never helped - they send me plain replies absolutely useless. After this I contacted the about the refund but my claim also was ignored. Be careful and better find more reliable company for help.
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May 30, 2013

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mr detroit313
Jul 27, 2013

scam

First off tbe owner j.p is a drug attic. ..so are tha managers patrick shoots blus pill poper ..90%of sales floor are in rehabe.do not give out ur perso.al in fo save ur money go to best buy .these people jp will steal ur mo.ey stay away
python134r
Mar 18, 2014

Tech Support Outsourced to Phillipines

In the last few weeks ~75 tech have been fired because ownership has outsourced the tech support to the Philippines. The tech support is not U.S. Based.

I used to think we provided good support here but my experiences in tech support and customer service is that it's all based on deception and /or outright fraud.

Unfortunate......Basically the sales dept gets referrals from junk necessary software purchased by customers, when they call up for for installation and activation they are told they have "infections", "malware" and need OMG branded Anti-virus(Xoftspy) too. Then they are pitched an tech support package. Problem is while many customers do have this problem (malware) many customers are manipulated in believing they need to purchase the Junk software.

By the way, I am an MCSE, A+ certified IT person, there are better solutions..........

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