This company gives fake TV ads. I tried to purchase their product and I just lost my money with them. They never send me item I paid for and they don't have return policy. Buyer, beware!

Brought one get one free nuwave protable cooktop in April never received the free one I call in May an was assuer it was on it way never came. This company is Nothing But a big scam

I PURCHASED PRODUCT FROM NUWAVE THEY PROMISE TO GIVE YOU THERE ADVERTISEMENT OFFER BUY 1 GET 1 FREE WITH ACCESSORIES THEY SENT ONLY 1 AND THE ONE THEY SENT ISN'T WORKING I TRIED MANY OCCASIONS TO CONTACT THEM AND ITS NO RESPONES PLEASE HELP!!!! THE COMPANY IS A FRAUD I BOUGHT THE PRODUCT IN AUGUST AND HAD NO SUCCESS WITH THE PRODUCT {PIC COOKTOP} OR THE COMPANY LEFT MANY OF MESSAGES....

I was about to order the Nu Wave induction cook top by phone, but decided to take a more leisure look on the web site. The $99 cook top (+ s+h) and the 2nd free cook top (+ s+h) plus the two free cooking packages (+ s+h) came to a total of $284. Excluding s+h of $29.95 for the first unit means that the free packages cost $254.64 for s+h. HOW ABSOLUTELY RIDICULOUS!
In my opinion Nu Wave is taking advantage primarily of telephone customers who may be unwitting to make informed decisions under pressure of the phone order specialists.
This is a con exemplified. $254.64 for shipping and handling 3 items, bull c***.

$254.64 is incorrect. It should be $169.85. I forgot to factor the price of the first unit and a $15 discount for ordering the second. My apology for the error. Nonetheless the amount for s+ h does not excuse Nu Wave's snake oil tactics.

Earle above was wise and didn't order from the TV ad over the phone. I did and was scamed. I verified with the operator what I purchased and how much was to be billed to my credit card. I did at least receive the cooktops, but not the cookware. When the company was contacted, the said I never order it and it would now cost me an additional $70. To me that is FRAUD. If you need more information, just GOOGLE "Nuwave" and "SCAM" and see what shows up. This story is posted over and over again.

NUWAVE CUSTOMER SERVICE IS A JOKE! NEVER RECEIVED MY EXTRA CARRYING CASE THAT I'VE PAID FOR!! I've called them twice now looking for answers for my extra carrying case that I've paid for. Both time I was told that they have to open an "investigation" with FEDEX. I asked why FEDEX should be involved since my box arrived in a perfect condition and FEDEX does not PACK the items. The agent then tried to tell me just how busy they are and they will get to my compliant when they have time. Wow, I told him that I would not accept his explanation and asked to speak with a supervisor. OF COURSE, NONE OF THE SUPERVISORS IS AVAILABLE! WHAT A SCAM! Just look at their direct quote from their web: Customer service is a top priority, and we are absolutely dedicated to ensuring that everyone who comes to Hearthware enjoys a positive experience. WHAT A JOKE!

Ordered off tv...........items received weren't as pictured on TV.........I paid for buy one get one just paid S/H (which is outragous) ........I received 2 cooktops and 1 set of cookware..........was giving as gifts for Christmas .....one set for each of my boys' families........guess what........someone isn't getting the cookware set with their cooktop. I called the company..........they want more money to complete order.............not going to happen...........buyers beware......horrible experience......don't get scammed.

My mom ordered this for $99.99. She knew there would be S&H charges. She didn't know how much. My mom is elderly and VERY hard of hearing, legally deaf. So, now she's stuck making payments on her credit card that she can't afford.

If she wants to return it, it's another $129.

This is nothing short of robbery.

I agree with all other complaints it is false advertising. They say you purchase one cooktop and get one free plus 6 gifts of cookware, pans, fondue set and steamer but yet they only sent the two cooktops. When I called in regards to find out about the gift set I was told that I should have told them on the phone that I wanted the gifts and I was going to be charged extra shipping and handling. They already charged me $119.90 U.S. funds for shipping, why couldn`t they ship the gifts at the same time in the same box. Now I am stuck with this product because it will cost me more to ship it back than it`s worth because according to them the shipping I paid is non refundable.
Buyer be ware they are false advertising. Joanne