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Consumer reviews about NORTON *SOFTWARE NORTON.COM/NS CA

Jan 2, 2012

Billed for no reason, idid not ask for any of their products


Jan 2, 2012

Billed for no reason, idid not ask for any of their products

norton*software $155.65 charged on my mastercard Nov 6/2011 please cancel
this was done in error.

Mrs. Linda Taylor
Feb 18, 2012

Billed for no reason, idid not ask for any of their products

I would like to know who do i contact about getting my money back that was stolen from my account. Linda Taylor

Mrs. Linda Taylor
Feb 18, 2012

Billed for no reason, idid not ask for any of their products

I need to know when will my money be returned to my account? Linda Taylor...

carolyn gregory
Feb 21, 2012

Billed for no reason, idid not ask for any of their products

Dear Norton, on 4-14 thru 4-19 i ordered your product. For some reason it will not download to my computer. Will you please credit my credit card. Thank You, Carolyn Gregory. grannyredd@yahoo.com

carolyn gregory
Feb 21, 2012

Billed for no reason, idid not ask for any of their products

product will not work on my computer. please credit my credit card. thank you Carolyn Gregory

cang le
Mar 6, 2012

Billed for no reason, idid not ask for any of their products

Dear Norton, I ordered Norton antyvirus in jannuary thus far, I din't received your product . but I checked in my Orchard bank crediccard you charged $50.22 in reference# MT120210111000010033708 please return my money to my account thank you, Cang le lecangtrung@yahoo.com. my address is 891 offerman av, las vegas NV 89123

cang le
Mar 6, 2012

Billed for no reason, idid not ask for any of their products

I ordered in january (before you charged in my credit on 01/20/12).thus far I do not received anny your product

Mar 21, 2012

Billes for no reason

I was billed on my Master card for a product I never order or received. Please cancel that transaction. $39.92 @ 1,018982899

Mar 27, 2012

billed for no reason

Dear Norton
I was billed $111.99 on my visa on Mar 20 2012 for an annual renewal that I never ordered. Could you please cancel it and return my money on my credit card. Thank you! My email is : nazsam20@gmail.com

Jun 16, 2012

payé 81.98eur pour antivirus jamais installé sur ordinateur

vous avez retiré 81.98 sur ma mastercard le 20 avril 2012
mais je n'ai jamais eu le proframme veuillez verifier svp

Jun 16, 2012

trop payé

j'ai commandé votre anti-virus a 81.98 eur (norton software) le 20 avril que je n'ai pas reçus et ensuite la remise a niveau du logiciel a 64.99 (norton annual reneval) transaction 442076165600 le 1 er juin donc en 1 mois j'ai été facturé deux fois, voulez vous bien faire le nécessaire pour remettre la facturation en ordre et me rembourser ce qui m'est du

Aug 13, 2012


Billed for no reason 39.99, Did not ask for any of their products from Norton, I just had a doulb Ltung Transplant i get that free from the comcast cable and now i want my money redeposted back into my accout .. I have medication to get and thanks to youe=r compunter i'm short on fruds,

DBT CRD 2006 08/09/12 20000876 NORTON *SOFTWARE NORTON.COM/NS CA Card # 9847 -$39.99

Jan 15, 2013

Billed for no reason, I didn't ask for any of their products.

I looked at my bank acct online and to my surprise there was a charge for $173 from Norton. I don't even use Norton let alone virus protection that costs over $100.

Roxanna Miller
Apr 27, 2013

download of norton product

On 04/07 I purchased the Norton antivirus software. It was downloaded and installed on one of the three computers, but I was unable to download to the others. Can you help me?

Jun 5, 2013

billed for no reason!

I was billed 91.97$ on my credit card 03/06/2013 for a free trial .Cancel it please. thank you!

Jun 10, 2013

Billed did not get product Please cancel that transaction on May 13 Ref #2525

Did not receive product Ref # 2525 May 12, 2013. Amt charged $42.70 Pleae refund money.

Theresa Sager
Jun 19, 2013

Now have 2 nortons/2 charges

Thought I ordered Norton on 5/20/13 (WVYBXVJ8G9CD) on card ending ..5414, costing 59.99 plus tax 4.20=64.19. Then received subscription auto renewal (billed 5/25/13) on same card costing 85.59. Both are on my MasterCard at present time. Would like to keep auto renewal and delete the item from 5/20 and be reimbursed for same. Something, somewhere is terribly wrong and needs correcting ASAP. Please let me know what I or you have to do to rectify this matter.

Jul 9, 2013

Double Billed

I was double billed on my U.S.Bank Visa account on 5/7/13 and 5/15/13. I only subscribed to one renewal. After speaking with a rep from Norton, he said he had to charge me $99 to get my $63.59 credit back. Make sense, eh??? Well, then it was reduced to $50..Ha Ha. I got very frustrated speaking with them and told them I was cancelling my subscription to Norton and wanted a full credit to my account in the amount of $127.18. This was done around the third week of June. They were very rude and said "goodbye". I now have another software product I am happy with and still no credit to my account and, I'm still getting emails that my subscription has expired on June 5. I called today, July 9, and was hung up on by someone called Harry in the Tech Dept. I would like my credit back on my Visa now. Please take care of this for me.

Arlene Zazula

Sep 28, 2013


I ordered coverage for my laptop and you billed me twice. Once Sept. 21 once Sept 23 . Please credit my account for one of these charges. my email is mysterytome@hotmail.com

janet roberts
Oct 7, 2013

bill for no reason

I was billed $79.68 for what reason, I did not order anything. Could you please cancel it and return me on my credit card. Thank you. Email address..jroberts102544@gmail.com

janet roberts
Oct 7, 2013

billed. for no reason

Why was I billed on my credit card $79.68. Would you removed it and send my money back..thank you

Betty Wilson
Jan 5, 2014

Need refund

This software renewal will not download to my computer. Please refund my $114.99 charged to my Visa on 12/26/2013.
Thank you, Betty Wilson

Mar 7, 2014

billed,but still have same problems

i purchased internet security&360 protection, was billed on my credit card $49.99 + taxes fee,but nothing changed my pc still slow,with pop out etc i did purchase for i need to get rid of virus ,but you didn't help me,please cancel my account or purchase,please thank you

carol werkmeister
Apr 11, 2014

Order #NP1106452690

I placed my order on March 30, 2014 from Symantec Customer Service Center. I no longer need this item and sent an e-mail a couple of days ago to cancel it and refund my money. I have not heard nor received a refund of $53.11 for this item. My e-mail is cwerkmeister@comcast.net Please contact me via e-mail or give me a call so I will know this has been taken care of.


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