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Mycroburst.com

United States

Consumer reviews about Mycroburst.com

Joe Witte
Mar 20, 2012

These guys have the worst administrative people ever

I'm one of the co-founders, and I will add that this comment lacks any merit. Here are some facts:
1) we pay our designers twice a month, not once.
2) the winning concept is selected by the project holder, which is subjective to the project holder's needs and design tastes which are listed in their creative brief and their communication.
3) Our customer satisfaction rate is through the roof. We have a net promoter score in the 70's, which puts us on par with Apple and Amazon, more than 100 points over most airlines and insurance companies. This is a result of a fantastic service ( average more than 100 concepts in 7 days) as well as a VERY responsive support team which is well trained and available via phone Mon- Sat.
4) We have multiple areas to communicate with project holders and designers. We have a full communication/messaging system available.
5) We do charge winning designers a small fee, between 5 and 10% of what they win. We are a business, and need to generate revenue. This is much less than our competitiors.

Thanks for listening. We look forward to working with you.

Sincerely,
Joe Witte
Co-Founder

chaksarts
Mar 21, 2012

There are boastful admins who are unfairly treating project holders and designers

Hello winDock,
I disagree, of what you've post in here... MycroBurst are doing great job to their designers. In fact, they help us so many times. maybe problem like what you have encountered is about verification to the project holder that MB will not release the money if the the holder did not verify the sourcefile what MB's forwarded to the Project Holder. Mycroburst made forum just to accommodate any complaints of the designers regarding of payment and how does newbie will submit their winning file.. Just follow us on Facebook dude so that you will have much word to catch and enlighten your mind. this link: http://www.facebook.com/groups/123644067727829/
MB will help you for sure! do not make comments that can ruin the reputation of the company just in your own thoughts and with out asking all the designers which experiencing satisfactory service of this Company.
chaksarts...

joe_witte
Apr 10, 2012

Avoid dealing with this ppl

This is a comment from a designer, not a customer. We understand that many designers get frustrated, and have added multiple ways for designers to earn more money. In the end, we dont force any designer to particpate on MycroBurst. However, our design community, and active design community continues to rapidly BECAUSE full time designers can make a solid living, and many part time designers do it for fun, or to hone their design skills. Our customers, on the other hand, LOVE our service. They receive dozens of concepts from good designers all over the world, at an affordable rate. This is hands down the best design marketplace out there for small businesses, and enterprises alike. It's fast, reasonably priced, fun and the process is smooth. Thanks for stopping by... Joe Witte, Co-Founder

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