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Multichoice

South Africa

Consumer reviews about Multichoice

Siphokazi 85*
Jun 26, 2018

Multichoice

0737103540/0735154666
South Africa

Day light robbery

I am so disappointed with Multichoice , so if a client wants to upgrade it is so easy to do so they will even do it without proof of payment , 2 Months ago I and my partner decided that we want to upgrade to Premium and we phoned them they activated the upgrade without any upfront payment payment was made few hours later . Now we want to downgrade to Compact plus and I made payment yesterday of R509.00 but didn't not have the account holder's passport number but had name , surname and customer number I was told that we can do the downgrade by sms or online but we can go ahead and pay the money for downgrade . When I phone today because both sms and online didn't work I am told that the downgrade can only be done on the 25 July 2018, THIS IS DAY LIGHT ROBBERY BECAUSE IF PAYMENT WAS NOT MADE YOU STILL ALLOW CLIENTS TO VIEW UNTIL 29 -30 OF THE MONTH .

NOW I UNDERSTAND WHY MANY PEOPLE AHVE NOTHING GOOD TO SAY ABOUT YOUR SERVICES,THIS IS THE WORST I AM SO DONE NO WONDER MANY PEOPLE HAVE LEFT MULTICHOICE .

Golf1984
Sep 24, 2018

Pathetic service

I am lost for words right now. After making payment on 29/08/2018 to multichoice my account has been suspended 20 times during the month simply because I failed to add a reference number to my payment. However making call after call to get me reconnected and email after email with proof of payment, nobody can do their jobs and allocate payment to my account. Are you people not educated or what seems to be the issue? Is OVHD maybe the answer to the poor service from DSTV????? Get your facts straight, overpriced and sure as hell under delivered service!!!

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