michel mercier detangling brush |
| United States, Alabama |
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Consumer reviews about michel mercier detangling brush |
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cleanerman
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May 22, 2013
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These guys do everything to scam you.
These guys do everything to scam you. They distract you with some garbage offers and even if you decline everything you are charged 54 dollars for a brush priced $15. Because of misleading information on their website. End moreover I ended up with 4 brushes instead of two. Beware of these scammers, their official address iws the following:
michel mercier detangling brush
1111 dontknow
birmingham, Alabama
USA
800-338-3394
WWW.CUSTOMERSTATUS.COM
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myonlinecomplaints
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Mar 28, 2014
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michael mercier detangling brush
I just got off the phone with their order department and their customer service. This company is deliberately misleading customers into thinking that they have a choice whether to get an extra brush and pay the additional $5.95 S&H. In reality, you have no choice. Their site asks how many of 1 "set" do you want. When I think of a "set", the set INCLUDES BOTH as "one" under the same S&H fee. When I saw the advertisement on TV I decided I wanted one brush and would forego the second because I neither needed it nor wanted to pay additional S&H. When I went to order it, I had no choice but to order the second brush AND pay an additional S&H. In essence, you are paying for both brushes. The second one is not free; it is simply a bit less than the first one. You are essentially paying $14.95 for one brush, $5.95 for the shipping, and $5.95 for the second brush. -- They border on false advertising, but they have carefully worded the offer so it is not entirely false. It is, instead, extremely (deliberately) misleading. Scam companies do this; not legitimate ones (or ethical ones).
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