Log inRegister
Add a Review

MetroPCS

United States, California

Consumer reviews about MetroPCS

johnnytightlips
Dec 13, 2011

Fraud and cheating


Metro is asking for my high security password but i dont remember ever putting my account on high security and therefore i have no clue what the password is. They have no question or hint to help me find my password and i sure as heck dont want to go to the corporate store to unlock it, this sucks so much. any help?

zzzinnnhhhhuuuecitos
Jan 10, 2012

Fraud and cheating


Guys! Let me tell you something! Each account on mpcs has a pin code and security question, or a high security password, actually every customer makes his own pin code, its frustrating sometimes when people don't understand that! I work for customer service, and trust me, you customers need to be more responsible with your stuff! I mean don't get me wrong, but is frustrating when people (lazy people, by the way) say they never made up a pin code, easy, you can not open an account without a pin code! We can help you but come on! We can't get into your minds to get that info, two days ago a guy called me ( a very rude one) to ask me to move his photos from one phone from another !!! I mean, really? How lazy! You customers, need to give us the tools to work together!!! Why you do not understand that?

mrmaserati
May 17, 2012

MetroPCS sucks terrible horrible customer service.


For over a week I argued, begged and pleaded at every level, 6 store reps, 6 online reps. In my opinion all of them incompetent and many rude. Autopay account deleted and recreate at least 4 times. Everyone keeps saying the same thing just go in and update to account info. The account was even verified by a Corporate Center supervisor. Phone service has been shut off twice. Even after the store manager at the corporate Center assured me that it ad been restored.

Then I found the emails for coroprate HQ. Two emails to three execs and the problem was fixed in two hours. You do the math. Corporate email, fax number, phone number and my complaint letter is at http://SwensonStudio.com/MetroPCS.htm

drknowitall
Jun 8, 2014

Dr Know


I worked for METROPCS and they use that "high security password" scam so you cant switch carriers.
Good luck suing them ($$$) or complaining as it will do nothing. You are their slave and you are just a cash cow, get over it.

Add a Review about MetroPCS

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Share this site with others

         
          

    Recently Updated Reviews

    Miken Construction - Miken Construction
    Great company! The employees are friendly and the...
    Pathlease Mandate - GENUINE BANK GUARANTEE (BG) AND STANDBY LETTER OF CREDIT...
    Dear Sir/Ma, We have direct providers of Fresh Cut BG,...
    Miken Construction - Miken Review
    I worked at Miken Construction from 2008 to 2013. During...
    Miken Construction - work
    Worked with Miken construction as estimator. Work...
    Additionaljobs - Additionaljobs.com - Offers free jobs in India
    Additionaljobs.com offers free jobs in India....
    Miken Construction - Miken is service
    Working at Mike is like working with your best friend. I...
    Miken Construction - Miken
    I worked at Miken a couple years ago. I think miken gave...
    Pandahall - a pandhall review
    Cool niche store that sells beads and buttons. I love...
    Miken Construction - Miken is Customer Service
    Working for Miken was such an amazing experience. The...
    Miken Construction - Great Customer Service
    Miken provides great customer service, employees are very...
    Miken Construction - Great Vendor Support
    I worked with Miken and I have not ever had any problems...
    Country Club Dubai - Country Club Dubai
    I think we are in the same boat. We became a member last...
    trudysbrides.com - Return
    I need to return it, the dress was dingy looking. I...
    latterdaybride.com - got one side of sock
    would have given 5 stars if i received my whole order. It...
    donniesdresses.com - Very very LOW quality. Runs very small
    I was very disappointed in the quality of this costume....
    betseyjohnson.com - Sent it back...
    I sent it back, it was way too big & bulky! Not what I...
    alyceparis.com - Shoddy Product
    I am assuming this is a defect from alyceparis.com,...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username