Log inRegister
Add a Review

MetroPCS

United States, California

Consumer reviews about MetroPCS

johnnytightlips
Dec 13, 2011

Fraud and cheating

Metro is asking for my high security password but i dont remember ever putting my account on high security and therefore i have no clue what the password is. They have no question or hint to help me find my password and i sure as heck dont want to go to the corporate store to unlock it, this sucks so much. any help?

zzzinnnhhhhuuuecitos
Jan 10, 2012

Fraud and cheating

Guys! Let me tell you something! Each account on mpcs has a pin code and security question, or a high security password, actually every customer makes his own pin code, its frustrating sometimes when people don't understand that! I work for customer service, and trust me, you customers need to be more responsible with your stuff! I mean don't get me wrong, but is frustrating when people (lazy people, by the way) say they never made up a pin code, easy, you can not open an account without a pin code! We can help you but come on! We can't get into your minds to get that info, two days ago a guy called me ( a very rude one) to ask me to move his photos from one phone from another !!! I mean, really? How lazy! You customers, need to give us the tools to work together!!! Why you do not understand that?

mrmaserati
May 17, 2012

MetroPCS sucks terrible horrible customer service.

For over a week I argued, begged and pleaded at every level, 6 store reps, 6 online reps. In my opinion all of them incompetent and many rude. Autopay account deleted and recreate at least 4 times. Everyone keeps saying the same thing just go in and update to account info. The account was even verified by a Corporate Center supervisor. Phone service has been shut off twice. Even after the store manager at the corporate Center assured me that it ad been restored.

Then I found the emails for coroprate HQ. Two emails to three execs and the problem was fixed in two hours. You do the math. Corporate email, fax number, phone number and my complaint letter is at http://SwensonStudio.com/MetroPCS.htm

drknowitall
Jun 8, 2014

Dr Know

I worked for METROPCS and they use that "high security password" scam so you cant switch carriers.
Good luck suing them ($$$) or complaining as it will do nothing. You are their slave and you are just a cash cow, get over it.

Add a Review about MetroPCS

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Share this site with others

         
          

    Recently Updated Reviews

    TVLAND NETWORK - dukes of hazzard cancellation
    I tried twice to send tv land an e-mail about how proud I...
    TVLAND NETWORK - programming
    There was a time I felt comfortable watching your station...
    Dukes of Hazzard - Dukes Of Hazzard
    I am boycotting ANYTHING related to Viacom. We want our...
    Dukes of Hazzard - Cancelation
    The cancelation of the Dukes of Hazzard was a very stupid...
    Best DVD Entertainment - Crooks
    Somebody taped DVDs off TV land then packaged and sold...
    TVLAND NETWORK - Dukes of Hazzard
    PLEASE, PLEASE, PLEASE bring back the Dukes of Hazzard,...
    GLD MY SCORE - Gold My Score are thiefs
    My account was unbalanced. When I went into the bank the...
    Luxury Liquid Assets Wine Marketing - Beware of this guy.
    Hunter Boone is not affiliated in any way with Luxury...
    The Impastor - Corruptive Comedy
    I have watched most of the commercials for TV lands...
    TVLAND NETWORK - TV Land Programming
    TV Land has let me down. At first you were going to show...
    Yulo Toys - Yulo toys = Mydeli (namechange)
    The name/website mydeli.us was created after the same...
    Dr. Wellness X3 Spa - overall I am happy with my purchase
    I have had a good experience with buying and having this...
    lookfantastic - on products
    I ordered two products May 2015 when I did not receive...
    TVLAND NETWORK - Trash
    TV Land is airing trash instead of family programs. You...
    TVLAND NETWORK - dukes of hazard
    I didn't know that TV Land became such a political...
    TVLand - Dukes of hazard
    Your decision to drop Dukes of Hazard Means your channel...
    John wilson - Dukes of hazzard
    You are practicing cultural bigotry by your removal of the...
    TVLAND NETWORK - TVLand removes Dukes of Hazzard....
    So, TVLand decided to stop airing re-runs of "The...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username