Massage Envy |
United States, Minnesota |
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Consumer reviews about Massage Envy |
bee. sanders
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Mar 25, 2012
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Charging me after I cancelled my account.
I currently am having the same exact problem. I have been trying to cancel my account since January and they are giving me ever excuse why I cannot. I signed the paper work to have my account closed and was told on February 17th that since the payment just came out today I would not be charged for next month. Not only was that a lie but when I called to talk to a manager about it she told me that my account was charged because February is a shorter month. I told her that this was bull and that nobody said anything about that when I came in there. She did nothing to refund me my money but instead continued to act like everything was ok, when it clearly is not. Now I canceled my account a month ago but have been charged for two months. I would like to take these people to court! This company is a scam and they are stealing peoples money even after they close their account.
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fruitmedley
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Mar 30, 2012
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Employment
The ME in Pensacola is a horrible place too. The manager steals our tips and has the rooms so hot where we sweat the whole time and some of us get sick cause he doesn't want to lower the temperature since it costs a little more. We're over worked also.
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