Mary Kay |
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Consumer reviews about Mary Kay |
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JamieB
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Dec 14, 2011
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Rude and pushy customer service
Oh my word. Firstly, as was mentioned, MK isn't only sold in the US. Secondly, one of the possible ways to find a consultant is via zip code on the Mary Kay website. How on Earth do you know that this person is not a US citizen who happens to live overseas? Have you ever heard the terms APO and FPO ? Mary Kay claims to have no boundaries or territories. If this is so, it stands to reason that a consultant can service her. The consultant was rude by any standard of etiquette.
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AmberDear
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Dec 14, 2011
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Rude and pushy customer service
They apparently both live in Japan so let them hash it out there, irregardless who's right or wrong.
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NR15
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Feb 13, 2012
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Rude and pushy customer service
The consultant should have handled the situation in a more professional manner. Perhaps inquiring if there was anything she could get for the woman first and then letting her know that she would remove her if she did not receive any further response from her and explain why from her side. The person above has a right to be annoyed with how this consultant emailed her.
However, MK is not a scam and does not rely on the pyramid structure at all. You have a choice as a consultant to build your business and team below you, or not and to just sell. A person can still earn a decent about of money not building a team. You make an income based on your sales alone, regardless of anyone below you. If you do have a team below you, then MK pays out of their own profits a check to you based on the sales of your team. I am a consultant myself, and am fully aware of how the business runs.
On top of that, the product is pretty good, in my opinion. I loved it and used it for a long time before I finally started to sell it. They don't test on animals, and make many choices to try to be 'green'. Are there people who aren't exactly great at customer service who you might encounter? Yes. Are there people who aren't going to be great sales people and end up a bit rude and pushy? Yes. Does that mean the company is terrible or that no one who works in it is a good person? No. It does not.
There are a lot of women who selling MK has brought way more opportunity to then life was presenting prior to their choice to sell. Please get facts straight before you go on about it being a huge scam.
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