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MakeMyTrip.com

United States

Consumer reviews about MakeMyTrip.com

TripHelp
Dec 13, 2011

Refusal to refund cancelled ticket amount

Dear Customer,

With reference to your post above, please note that our customer service representative will contact you within 24 hours to assist you further.

If you do not hear from us within that time, please write to us at [email protected] and quote your Booking ID or reference number so we can retrieve details of your reservation promptly.

Regards,
MakeMyTrip Care

TripHelp
Dec 15, 2011

Refusal to refund cancelled ticket amount

Dear Customer,

With reference to your post above, please note that our customer service representative is in touch with you and your issue will be resolved at the earliest.

Regards,
MakeMyTrip Care

TripHelp
Dec 26, 2011

Refusal to refund cancelled ticket amount

Dear Customer,

With reference to your post above, please note that our customer service representative has tried contacting you regarding your case and your refund is under process. You were asked to send the details for wire transfer of the balance amount. You may send the same at [email protected]


Regards,
MakeMyTrip Care

shivashankarh
Feb 2, 2012

Refusal to refund cancelled ticket amount

I have note received my full refund yet. I paid USD 1425 for my ticket which was to be refunded. Initially I was promised only 898 refund and after I talked to customer service several times and complaining about my refund on this forum I was assured that my refund was increased by USD 527 more to reflect a full refund. Now I have got a refund of only USD 527. I am yet to get the refund for the original USD 898. It has been 8 months since I traveled and the refund was promised to me. It has been more than 2 months since I even sent them my bank details and they assured me transfer within 48 hours but nothing done till date. Also they transferred some money through wire transfer and charged me $12 for wire transfer charges. Ridiculous!

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