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Limoges Jewelry

United States

Consumer reviews about Limoges Jewelry

ASchneider
Dec 15, 2011

Don't buy anything from Limoges. You will never receive merchandise or refund!

Hi, I'm the VP over LimogesJewelry.com and I am happy to look into this for you and help get things resolved right away. Can you please email me directly at [email protected] with your order number and/or the email you used at the time you placed your order? Thanks so much, A. Schneider

DalewasRippedoffbyLIMOGES
Dec 15, 2011

Don't buy anything from Limoges. You will never receive merchandise or refund!

FOLLOW UP TO MY COMPLAINT:
My complaint is being resolved by Ann Schneider. I forwarded copies of emails and am very hopeful that she is handling the situation. Just a wonderful person to deal with. If you have a problem with your order and you see her respond in your comments, get her to help! It's been less than 24hrs since I originally wrote my complaint. Great response time, Ms. Schneider!

Dale

ASchneider
Jan 5, 2012

Dishonesty / slow service

Hi,
I'm the VP over LimogesJewelry.com and I would be happy to help you with this. We did see an overwhelming number of orders over a very short time this past holiday and things do, unfortunately, go out of stock. However, if you would please email me directly with your order number, I will be sure to do all that we can for you.
Thanks,
A. Schneider
[email protected]

VictoriaSwanson
Feb 2, 2012

Don't buy anything from Limoges. You will never receive merchandise or refund!

I have been waiting for 4 weeks, they told me it could be 6 weeks or more and they cannot cancel the order. Yahoo shopping has terrible reviews for them too. After closer inspection, they appear to have no real offices, the website address is just a warehouse at 1556 W Carroll Avenue and the customer service number (847) 375-1326 is linked with their real company name,
MBM Company Inc, the people who bill you- and that companies address shows that it is actually the runway of an airport, 125 Armstrong Rd Des Plaines, IL 60018. But the whole operation is probably held in the Philippines who outsource mass jewelry orders to China, therefore the irregularities. They have a sophisticated auto mated customer assistance to string you along though and will offer discounts and rebates, 20% off but it appears to be a roulette of chance. Many people are reporting to irregular credit card charges as well. That worries me more than getting a lame piece of costume jewelry from china for 130 bucks. SO many Facebook complaints came up last week, but they instantly remove any negative comments. I think Im going to block charges to my account. Thats my FYI.

VictoriaSwanson
Feb 2, 2012

Dishonesty / slow service

They cant tell you where it is because they dont know. I have been waiting for 4 weeks, they told me it could be 6 weeks or more and they cannot cancel the order. Yahoo shopping has terrible reviews for them too. After closer inspection, they appear to have no real offices, the website address is just a warehouse at 1556 W Carroll Avenue and the customer service number (847) 375-1326 is linked with their real company name,
MBM Company Inc, the people who bill you- and that companies address shows that it is actually the runway of an airport, 125 Armstrong Rd Des Plaines, IL 60018. But the whole operation is probably held in the Philippines who outsource mass jewelry orders to China, therefore the irregularities. They have a sophisticated auto mated customer assistance to string you along though and will offer discounts and rebates, 20% off but it appears to be a roulette of chance. Many people are reporting to irregular credit card charges as well. That worries me more than getting a lame piece of costume jewelry from china for 130 bucks. SO many Facebook complaints came up last week, but they instantly remove any negative comments. I think Im going to block charges to my account. Thats my FYI.

ASchneider
Feb 2, 2012

Dishonesty / slow service

Hello Victoria,
I'm the VP over LimogesJewelry.com and I'd be happy to help you with this situation. If you could email me directly with your order number, I'll look further into this for you.
Thanks,
A. Schneider
[email protected]

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