Log inRegister
Add a Review

LBC Express

Philippines

Consumer reviews about LBC Express

Andy Davis
Mar 16, 2018

LBC Express

Philippines
http://www.lbcexpress.com

Failed to deliver - rude/unhelpful customer service

Paid for premium overnight, door-to-door delivery of a package. Stayed home that day to ensure receipt of delivery.

LBC failed to deliver. They also failed to contact me on the phone number provided.

Sent multiple emails to their customer service via website. No replies ever.

Tried to contact via the webchat function on their website - it was permanently unmanned and inactive.

Tried to contact via the message function on their Facebook page. No replies ever.

First telephone call to their customer service, I was put on hold and then cut off.

Second telephone call to their customer service, I was promised a call back after one hour to "investigate". There was no call back.

Third telephone call I was lectured to by a rude supervisor, Erick, who "advised" me that I wasnt home to collect the delivery, so it had been returned to the "hanger" in Manila.

Asked when they would re-deliver the package, he informed me that they WOULD NOT re-deliver my package. But I could pay AGAIN for shipment.

Basically, my possessions are held to ransom... and there is no recourse.

I was also told I just wait until they had conducted an "investigation" before they would finally send my package.

Weeks have passed since my "overnight" delivery disappeared and I am still waiting.

I have never seen such incompetent and irresponsible service from a delivery company. Their customer service is absolutely terrible, insulting and they don't care whatsoever to resolve their mistakes.

Add a Review about LBC Express

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Reviews

    Family Feud - Game show
    The Judges on MY FAVORITE SHOW NEED TO KNOW RIGHT FROM...
    INSURANCE RESOURCE GROUP - Awesome Insurance Company
    About 2 months after receiving a policy from this company...
    Cardingmafia, blackstuff Scam, WU transfer scam - Wizardofweb
    I am know him and he is a consultant. He never requested...
    LBC Express Inc - Do not trust LBC Express - Incompetent, Unreliable Service
    My friend in Manila sent me a very important and...
    channel 7 mate - 7 mate
    Any chance some new shows are coming sick of same old shit...
    rak bank - EXTREMELY BAD
    Do not trust them Do not deal with them Bunch of broken...
    Narendera Dass - Novo Elite Holidays
    Anybody got a copy of the agreement? I want to get a copy...
    Cardingmafia, blackstuff Scam, WU transfer scam - Wizardofweb
    I a scammer Wizardofweb he explain to buy a software who...
    Family Feud - Prejudice
    Steve Harey discriminates against whites or anyone else...
    ALCON contacts - TOTAL REBATE SCAM!!!!!!
    THE ALCON CONTACTS REBATE PROGRAM IS A TOTAL SCAM AND...
    NIX Solutions - Nix Solutions website development review
    We hired Nix Solutions to review and refactor our auto...
    guuds.com - Cheap but good iphone case
    I am very happy that the package arrived in 8 days. All in...
    WORLD EXPRESS COURIER SERVICE LONDON/MALAYSIA - Remessa
    Bom dia eu estou a escrever de Portugal. Ainda bem que...
    CULBFACTOTRY - Order not reciveed
    My order not reciveed .Order noSO 47573142 .Amount 1384-00...
    Atria biosciencs Chennai - Best institute
    Hi friends, myself asha I have completed pgdcr in atria...
    Atria Biosciences cheater - Good Institute
    First and foremost, the entire team at Atria Biosciences...
    Wrangler Jeans - n6tez
    DISAPPOINTED. I kept getting told by my horsie friends,...
    Grand Canyon University - Disbursement
    Hello! So I’m in week 5 of 7 at Grand Canyon University...
    KFC Malaysia - Bad customer and delivery service at skudai
    I ordered KFC around 9.10pm and they told me I will...

    Recently Updated Reviews

    Family Feud - Game show
    The Judges on MY FAVORITE SHOW NEED TO KNOW RIGHT FROM...
    INSURANCE RESOURCE GROUP - Awesome Insurance Company
    About 2 months after receiving a policy from this company...
    Cardingmafia, blackstuff Scam, WU transfer scam - Wizardofweb
    I am know him and he is a consultant. He never requested...
    LBC Express Inc - Do not trust LBC Express - Incompetent, Unreliable Service
    My friend in Manila sent me a very important and...
    channel 7 mate - 7 mate
    Any chance some new shows are coming sick of same old shit...
    rak bank - EXTREMELY BAD
    Do not trust them Do not deal with them Bunch of broken...
    Narendera Dass - Novo Elite Holidays
    Anybody got a copy of the agreement? I want to get a copy...
    Cardingmafia, blackstuff Scam, WU transfer scam - Wizardofweb
    I a scammer Wizardofweb he explain to buy a software who...
    Family Feud - Prejudice
    Steve Harey discriminates against whites or anyone else...
    ALCON contacts - TOTAL REBATE SCAM!!!!!!
    THE ALCON CONTACTS REBATE PROGRAM IS A TOTAL SCAM AND...
    NIX Solutions - Nix Solutions website development review
    We hired Nix Solutions to review and refactor our auto...
    guuds.com - Cheap but good iphone case
    I am very happy that the package arrived in 8 days. All in...
    WORLD EXPRESS COURIER SERVICE LONDON/MALAYSIA - Remessa
    Bom dia eu estou a escrever de Portugal. Ainda bem que...
    CULBFACTOTRY - Order not reciveed
    My order not reciveed .Order noSO 47573142 .Amount 1384-00...
    Atria biosciencs Chennai - Best institute
    Hi friends, myself asha I have completed pgdcr in atria...
    Atria Biosciences cheater - Good Institute
    First and foremost, the entire team at Atria Biosciences...
    Wrangler Jeans - n6tez
    DISAPPOINTED. I kept getting told by my horsie friends,...
    Grand Canyon University - Disbursement
    Hello! So I’m in week 5 of 7 at Grand Canyon University...
    KFC Malaysia - Bad customer and delivery service at skudai
    I ordered KFC around 9.10pm and they told me I will...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username