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Justfly

United States, California

Consumer reviews about Justfly

kbong507
Sep 19, 2017

wrong info on nonstop ticket

i specifically booked a nonstop flight from DCA to LAX for $277.00. but end up the flight stopped at PHX for almost 1 1/2 hours.i call then to refund the partial airfare. their answer is NO. Because that 1 1/2 hour stop at PHX was not considered a layover. this is cheating!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. i won't buy from justfly from now on. and also everyone needs to be carefully if you buy airfare from them.

Allen Stoller
May 22, 2018

Liars

Made reservations with Justfly for a round trip from Sacramento to South Carolina, they reserved our seats for a charge of 31.50, gave us seat numbers said we were ready to go. A few days before our flight I checked the airlines website to see where our seats were. When I checked the website, our assigned seats were taken. I called American Airlines and they informed me that they do not reserve seats from travel agents, I had to reserve new seats at a cost of an additional $192.00. I called Justfly and told them what happened and that they owed me $192.00. They refused my request but they did refund my $31.50. They knew there was going to be a problem, but to keep the price low they made up the seat assignments that they knew were unacceptable to the airlines. These people are a fraud.

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