Log inRegister
Add a Review

JustFly.com

United States, nyc

Consumer reviews about JustFly.com

cserrano
Feb 8, 2018

AVOID JUSTFLY.COM!!!

I purchased tickets on justfly.com along with the insurance "Extended Cancellation Policy." Less than 24-hours later I needed to cancel the tickets. Justfly.com refused to refund the tickets. When I mentioned that I had purchased the "Extended Cancellation Policy" they stated that according to their records, I had not made that purchase. Fortunately, I took a screen shot of the page which showed that indeed I did select it and purchase it, and I emailed it to them. They said they never received the email. I was on the phone for over 3 hours with 3 different agents and one supervisor - who basically said that they were not obligated to refund the tickets, additionally they would charge a cancellation fee.

Their website says this under their terms and conditions:

For U.S. bookings, even if your ticket is nonrefundable:
• Within 24 hours of purchase, you may cancel your booking and receive a full
refund, subject to our cancellation fees.
• You may choose to opt-in to our Extended Cancellation Policy, for $19.99 per
passenger, which will allow you to cancel up to a full 24 hours after
purchase without subjecting you to our standard administrative
cancellation fees.

Their reply was that they were unable to give the refund because the tickets were for the airlines (Frontier) - they were unrefundable. They were bound to Frontier's terms and conditions. I said you can't follow your own rules because you are following the rules of another company? Yes.

I asked what is the point of the Extended Cancellation Policy if you're not even going to honor it?

justfly.com is a dishonest company. Do not buy your tickets with them! Beware of being swindled!!!

If you don't trust me, then just take a moment to read their company's terms and conditions! You'll see for yourself!

Add a Review about JustFly.com

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Reviews

    San Diego Chat Line - Need more ladies
    Please add more ladies to the chat line!!!! It's a...
    NYC Chat Line - Needs more people
    Love this chat line but needs more ladies. Call...
    Fetish Phone Chat - Awesome customer. Services
    The best phone chat. I am a 2 year customer with nothing...
    Gay Men Chat Line - Best phone chat
    Talk to single gay men from all over the U.S......all...
    College fantasy chat - Hot
    Lonely 18 and older college girls looking to chat. Mature...
    MILF CHAT LINE - Best phone chat
    The best chat line number for dating older women. Lots of...
    Preferred Guest Resorts - Tommy Cooper
    DON'T LET PGR SCAM YOU! I must be the biggest...
    Family Feud - Discrimination against women
    Ridiculing Mothers-in-Law is an insidious form of...
    The Blevins Group - Discrimination against women
    Ridiculing Mothers -in-Law is an insidious form of...
    Cardingmafia, blackstuff Scam, WU transfer scam - Volpherat
    I have the proof. Why you answer and not him? He block me...
    Help Desk Phone - Gmail customer service number
    “Help desk Phone” is here to provide the solution for...
    TAKL - Takl hides behind a contract that no one knows...
    I used to work with Takl. I have choosen to walk away...
    Cardingmafia, blackstuff Scam, WU transfer scam - Devilsoul
    Devilsoul is a Scammer. I sent him 220 Wednesday morning...
    Agoda - scam
    DO NOT REPEAT NOT USE AGODA wehave been trying to get a...
    Car Camera Direct - Thieves
    Thieves!!! They received my return in January and 8 months...
    Cincinnati Bell Fioptics - Moved services to new home
    Paid my Fioptics June 18 2018 which was a advance...
    Bluebird Packaging - bluebirdpackaging Custom boxes quality
    Found this company which can do all the work for us in...

    Recently Updated Reviews

    San Diego Chat Line - Need more ladies
    Please add more ladies to the chat line!!!! It's a...
    NYC Chat Line - Needs more people
    Love this chat line but needs more ladies. Call...
    Fetish Phone Chat - Awesome customer. Services
    The best phone chat. I am a 2 year customer with nothing...
    Gay Men Chat Line - Best phone chat
    Talk to single gay men from all over the U.S......all...
    College fantasy chat - Hot
    Lonely 18 and older college girls looking to chat. Mature...
    MILF CHAT LINE - Best phone chat
    The best chat line number for dating older women. Lots of...
    Preferred Guest Resorts - Tommy Cooper
    DON'T LET PGR SCAM YOU! I must be the biggest...
    Family Feud - Discrimination against women
    Ridiculing Mothers-in-Law is an insidious form of...
    The Blevins Group - Discrimination against women
    Ridiculing Mothers -in-Law is an insidious form of...
    Cardingmafia, blackstuff Scam, WU transfer scam - Volpherat
    I have the proof. Why you answer and not him? He block me...
    Help Desk Phone - Gmail customer service number
    “Help desk Phone” is here to provide the solution for...
    TAKL - Takl hides behind a contract that no one knows...
    I used to work with Takl. I have choosen to walk away...
    Cardingmafia, blackstuff Scam, WU transfer scam - Devilsoul
    Devilsoul is a Scammer. I sent him 220 Wednesday morning...
    Agoda - scam
    DO NOT REPEAT NOT USE AGODA wehave been trying to get a...
    Car Camera Direct - Thieves
    Thieves!!! They received my return in January and 8 months...
    Cincinnati Bell Fioptics - Moved services to new home
    Paid my Fioptics June 18 2018 which was a advance...
    Bluebird Packaging - bluebirdpackaging Custom boxes quality
    Found this company which can do all the work for us in...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username